Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Simon Property Group has 30 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer ReviewsforSimon Property Group

    Real Estate Development
    HeadquartersMulti Location Business
    View Business profile
    View Business profile

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Provide Your Info to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify that you are a customer.

    All fields are required.

    This is automatically determined using your first name and the first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    5 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Ali Ben Ghanmi G

      1 star

      04/27/2023

      If theres a 0 star Ill give it ,I am a tenant at Simon group in of their mall ,this peoples are untrustworthy,they can kick ur business out anytime without a reason ,Ive been with them 5 years after ,I bought new items and spend more money for their kiosk,they send me a termination letter for no reason just because someone else offer them a few $ extra on rent Thats a shame never trust Simon
    • Review from Michelle A.

      1 star

      12/25/2022

      I was given a $50;gift card after using it at a Kroger instill had $7 left on it , when I tried to use it it was declined , so here's where it gets suspicious ii call customer service she said I have to order a new card , because using my card at Kroger was suspicious activity,,,WHAT?!? I told her I don't want a new card I want you to turn this one back on I never disputed any charges I never asked them to shut it off they took it upon themselves to just furn it off for no reason and it's only $7 left on there but the point is it's mine and I should be able to access it without any interference from Simon's employees or customer service , this is invasive and unacceptable that they have power over a card you purchased from them to be able to shut it down for no reason and demand that you get another card I'm beyond ****** off , I feel violated and dumfounded at the same time, is this how they do everybody or am I the lucky one, I've never heard of a company demand that you get a new card , even after I stated several times that I do not want a new card I want this one turned back on how do they get by with doing this to people like seriously I just can't wrap my head around it
    • Review from Joseph V

      1 star

      01/12/2022

      The *************** here is very unprofessional and do not even know how to interpret their own rules and policies regarding parking! I went to shop at their store only to come out and realize they towed my car! When I asked them to help me resolve this, they were very rude, unprofessional, and were unwilling to help me resolve an issue that should not have existed in the first place. ****************** property has some real issues that at least senior management should look into...I had to Uber across town to the towing office to get my car. "Not my problem!" they said, even after I showed them receipts of my purchases. BOYCOTT THE *******************.Also, does your property even have custodial services?? The place looks like a DUMP I wouldn't go in there without a Haz-Mat suit.
    • Review from Veronica C

      1 star

      01/09/2022

      Today, I was escorted out of the mall by a "security guard" of the mall, for NOT even violating their code of conduct. The security guard kicked me out for taking pictures, NOT for commercial use. Their code of conduct states that pictures cannot be taken for COMMERCIAL use. Even after the security guard finally seemed to understand the purpose of why I was taking a picture inside the mall, she continued to ask me to leave. Sound bizarre? Well, it was. How does a company hire an employee who cannot even read/interpret their very own code of conduct correctly? Pretty scary. What's interesting is that just yesterday, another Yelp reviewer posted a similar comment about being told they cannot take pictures inside of the mall. Hmmmm.Luckily, the mall's ** was very kind, responsive, and apologetic when I spoke with her after the incident, but it still does not negate what happened to me today. What a liability this "security guard" is! Although it sounds like the ** will address this issue, I am still taking it to the owner of ***************, ************************** Group, as this was an incredible waste of my time today and just downright repulsive.
    • Review from Shen M.

      1 star

      09/13/2021

      For the last four weeks I have been sent dozens and dozens of emails from this company Despite emailing and unsubscribing the emails just continue. I have emailed numerous times with no reply. I am in ****** and these emails are of no interest to me. Literally dozens of the emails have arrived.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.