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Business Profile

Property Management

Wilmoth Group

Reviews

Customer Review Ratings

4.41/5 stars

Average of 37 Customer Reviews

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Review Details

  • Review fromYvonne S

    Date: 06/10/2025

    5 stars
    Rented from Wilmoth Group for 1-1/2 years with no problems. Yes the home had some issues which were taken care of in an acceptable time frame. All vendors used were professional and courteous. I will recommend this company to any friends or relatives needing a home to rent.

    Wilmoth Group

    Date: 06/11/2025

    Thank you, ******! As a long-term resident, we are pleased to know that the people who are tasked to assist you have been professional and courteous. Thank you for taking time to share this with the BBB!
  • Review fromMaria F

    Date: 01/06/2025

    1 star
    I was denied for a house on ************ in a known high crime area in ************. This duplex is vacant on one side, the homes next door are graffiti ridden, trash in the back alley, as well as broken down vehicles, high weeds, and empty lots it was just an affordable 2 bedroom with a fence for my 5-pound dog closer to work. My bankruptcy has been discharged for many years as it is a requirement, I earn over 3 x's the rent as required and have lived in previous apartments in the suburbs with no evictions. Yet I was denied for this junk the nerve. My good rental history usually outweighs the not-so-great credit. As mentioned in the requirements it is not the only requirement.

    Wilmoth Group

    Date: 01/10/2025

    I would be happy to address a review like this if not for the following:1. No record of an applicant by this name 2. No record of an applicant by this email address 3. After review of every application on our most recent listing on Kealing (leased 12/30/24) can not find any similar names or emails. I would request either more information or for this review to be cancelled.
  • Review fromChristopher H

    Date: 10/25/2024

    4 stars
    Response and turnaround time to resolving my issue was reasonable and was not inconvenienced for too long.

    Wilmoth Group

    Date: 10/26/2024

    Thank you ***********! We appreciate you sharing this review. Can you help us improve by letting us know how we can improve to a 5-star review? It would be most appreciated!
  • Review fromRhonda C

    Date: 03/28/2024

    1 star
    Greedy. Suspicious "fees". To make an inline payment, here's the breakdown of fees: $17..71=$5.00 credit card fee, about average, but the $12.71 is pure profit. Hit you right out the blue with ANOTHER charge for whatever. They want to Charge me late fee @ $5.00 per day: Their lease says rent is due 04/01/24. Since they verify your income, they know I do not get my SSDI til the 3rd of the month?? GREEDY!

    Wilmoth Group

    Date: 03/31/2024

    Unfortunately you did not identify yourself so it is difficult to specifically respond.  We can say that what you may be describing is paying rent with a credit card and it is true that the credit care processor charges 3.5%.  So the greedy you refer to there does not go to WILMOTH Group.  Also, a WILMOTH lease does not charge $5 a day late fees and we remove late fees when they are incurred due to assistance payments. 

    We would ask you to reconsider this review due to the accusations of greediness that are inaccurate. 

  • Review fromMark G.

    Date: 02/16/2024

    1 star
    very questionable business practices. house was almost condemned by health inspector. numerous other issues encounters with them.

    Wilmoth Group

    Date: 02/19/2024

    We are sorry you chose to post this on BBB but your statements need to be clarified. Please define your claim of "very unquestionable business practices"? To clarify further, your house was not almost condemned. The problem was there were chipmunks in the attic which we removed. We gladly resolve all problems with our residents. What else have you found questionable about our business practices?
  • Review fromRicardo M

    Date: 12/01/2023

    5 stars
    I been renting from wilmoth for 2 years and love it.

    Wilmoth Group

    Date: 12/05/2023

    This is great to hear *******! We really appreciate you taking the time to share your experience as one of our long term residents! Happy Holidays!
  • Review fromKenny M

    Date: 11/30/2023

    5 stars
    Nice place quite neighborhood and neighbors decent price, no complaints from my way

    Wilmoth Group

    Date: 12/05/2023

    Thank you so much ***** for sharing your experience living in one of our properties! We really appreciate you sharing this with the BBB!
  • Review fromAlexis D

    Date: 11/28/2023

    5 stars
    Always pleasant & very quick to fix any maintenance issues. I've been a tenant for 1.5 years now.

    Wilmoth Group

    Date: 11/29/2023

    Thank you ****** for sharing your long term experience with our maintenance and the rest of our team! It is much appreciated to receive this feedback through a BBB review!
  • Review fromBrittany J

    Date: 11/28/2023

    4 stars
    Good ************** being living in my place for like 3 years now. And I just love them

    Wilmoth Group

    Date: 11/29/2023

    Thank you ********! We really love that you have been a long term resident and appreciate the loyalty! Appreciate you saying so with this BBB review!
  • Review fromJennifer C

    Date: 11/28/2023

    5 stars
    Always patient and understanding with any issue we may have!

    Wilmoth Group

    Date: 11/29/2023

    Thank you ********! We really appreciate you and that you took time to share your experience with the BBB.

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