Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Centurion Exteriors, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforCenturion Exteriors, Inc.

    Replacement Windows
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.73/5stars

    Average of 67 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/17/2015

    Years in Business: 25

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Products & Services

    Windows, Doors, Roofing

    Business Details

    Location of This Business
    1943 Lakeview Dr, Fort Wayne, IN 46808-3900
    BBB File Opened:
    10/12/2015
    Years in Business:
    25
    Business Started:
    3/17/1999
    Business Incorporated:
    7/1/2015
    Accredited Since:
    12/17/2015
    Licensing Information:
    • This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met."

      Allen County Building Department-260-449-7131
      Your local Resident home address city or County
      building department.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Castle Centurion Exteriors
    • Castle Centurion Exteriors
    • Castle Windows
    • Castle The Window People
    Business Management
    • Mr. John Quillen, Co-Owner
    • Mr. Jason Dohm, Co-Owner
    • Mr. Steven Thompson, Marketing Director
    Contact Information

    Principal

    • Mr. John Quillen, Co-Owner

    Customer Contact

    • Mr. John Quillen, Co-Owner
    • Mr. Steven Thompson, Marketing Director
    Additional Contact Information

    Fax Numbers

    • (260) 755-1230
      Primary Fax

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/09/2023

    Complaint Type:
    Product Issues
    Status:
    Resolved
    I had them remove and install new asphalt shingles in my home. They did a horrible job the first time, a crappy attempt the second, and when they attempted to fix their crappy install a 3rd time. It was considerably better. Then it rained when I was home so I had reason to go check the durability. Along with cutting larger holes on my roof because they do not line the vents up with the existing holes, the flashing around the chimney leaks. They installed this roof on August 28, 2023, its not even two months old. This is garbage.
    Read More

    Customer Reviews

    67 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kinsey B

    5 stars

    04/15/2024

    We just got our windows installed last week and all I can say is wow! From our estimate with **** to install with BJ, everything was great. **** took the time to explain the hows/whys of their windows and so far everything he said has been true. We can already tell they are MUCH more energy efficient. Any sunny winter day in the afternoon, the loft/kitchen (with west facing windows) would be 10 or so degrees warmer than the rest of the house. Not to mention how warm the summer days got. Now with the new windows you cannot feel the heat from the sun coming in and the whole house is the same comfortable temp. Today even after a warmer day (75 degrees) with no AC on the temperature in the house only went up 1 degree in 12 hours. Install day came 8 WEEKS EARLY after the windows were made in only 4 weeks instead of the estimated 12! ** and his partner did a wonderful job getting the windows installed in about 6 hours AND cleaned everything up inside and out! I expected a big mess after a project like this but they did a wonderful clean up job, even cleaned the windows. As someone who has a lot of anxiety hiring anyone to do work in our home, I was very happy with the level of skill and care shown from our meeting with **** to install last week. My husband and I could not recommend this company more! We are LOVING our new windows

    Centurion Exteriors, Inc. Response

    04/16/2024

    ******, 

    Thank you for the amazing review! **** does a great job with explaining the features and benefits of our project and BJ and **** do a amazing job of installing our products. ************ thrilled with how happy you are with the finished project!

    Local BBB

    BBB Serving Northern Indiana

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.