14 Customer Reviews
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Review from Patricia A
1 star12/08/2023
Never order from here. Terrible quality and item received looked nothing like the advertised item. **************** was quick to respond after I received my wooden personalized frame but insisted the frame was made correctly even after I sent them a pic of the item showing them the words could barely be seen on the wood. I couldnt possibly gift this item. It would have been embarrassing. I ordered a similar item from Etsy.
GiftsForYouNow.com Response
12/11/2023
Hello,
Thank you for your message. I am terribly sorry you are unhappy with the resolution you received. I would be happy to look into this matter for you if you like.
You can contact me directly for assistance.
Review from Deborah S
1 star08/17/2023
After reading all the remarks I will never order from this company I'm glad I did a deep dive you can't trust the companies on *********GiftsForYouNow.com Response
08/18/2023
Hello,
Thank you for your message. I would be happy to assist you in with questions or orders.You can contact me directly at *************************************.
Sincerely,
*****
Customer Care Manager
Review from HEATHER P
1 star04/07/2023
Be careful about ordering from this company. I have an order that I have not received and have yet to get a response from company. I paid for 3-4 day shipping and so far it is on 10 business days and no updates. I feel like this place may be a scam, because I have had no updates since 3/27. It is now 4/7. This order was a gift for a baby's first Easter. I paid extra for the in plant rush as well as the expedited shipping. This order says it was shipped on 3/27 and I have not heard anything since. If the order is not received by tomorrow I have absolutely no need for it and will be filing a claim. I will not pay for scams.GiftsForYouNow.com Response
04/09/2023
Hello, Thank you so much for your message. I have reviewed your order and i do see it was delivered on 4/8. I do apologize it looks as if there was a delay in the delivery. With the Premium Ground shipping that was chosen it should have been delivered by 4/5. I am happy to refund the shipping that was paid to your order, and again apologize for the delay from the shipping carrier. If you need any further assistance please feel free to contact me directly.Review from Michelle M
1 star12/13/2022
I have been waiting for my order for over a month. They left me a voice-mail stating they needed to verify my address to ship my items. I've called and emailed MULTUPLE TIMES and nobody responds. You can't get anyone to answer the phone. Is this a scam? Cause I'm ready to file fraud with my bank. It's sad cause I was really looking forward to my items. Clearly customer service isn't a priorityGiftsForYouNow.com Response
12/14/2022
Hello, Thank you for your review. I have reviewed your order and we do have it all ready to ship. You are absolutely correct we have reached out to you to verify the shipping address on the order. Our hours of operation are Mon - Fri 9am - 5pm CST.Review from jean q
1 star11/26/2022
Product came damaged - pulls in fabric - your customer rep claim they are creases & to wash item. Item is a gift, I will not wash a new item & give something that has been thru the wash - UNACCEPTABLE - poor customer service - After being a customer for many years I advise NOT TO USE THIS COMPANYGiftsForYouNow.com Response
11/28/2022
Hello, Thank you for feedback. I am terribly sorry you are unhappy with your item. I am happy to review your order/ item with you and provide a suitable resolution.Review from Tina W
1 star06/15/2022
Not close to what they showed as being what I was ordering and no one returns calls. Do not use period!GiftsForYouNow.com Response
06/20/2022
Hello, Thank you for your review. I am happy to look into your order for resolution. I have checked your order I see we have not received any emails or communication in regards to this order. We will be reaching out shortly.Review from Jack J
1 star12/15/2021
Terrible quality, cheapest materials ever, nothing like their advertisements. ***** said he could read it so problem solved.I feel like they stole my money by being a terrible BUISNESS, no quality and doesnt care customer serviceGiftsForYouNow.com Response
12/16/2021
Hello, Thank you for your review. I would love to review your order with you and I am very sorry if you had an unpleasant experience. If you could please contact me directly I would be happy to resolve the issue.Review from Karla M.
1 star11/17/2021
This company is not right!!! The only good thing about this company is the expedited shipping. Other than that, **** poor quality, packaging, and customer service. I ordered masks for my daughters graduation party and they were terrible. Faded out material and too small. When I asked if they could exchange them or stretch them out, they just gave me a short nasty comment saying no because they were made correctly as per the ordering. I don't know how these people sleep at night by taking people's money just to make a buck. Please do not use this company, you will be sorry :-(GiftsForYouNow.com Response
12/16/2021
Hello, Thank you for your feedback. I am very sorry you are unhappy with your experience with our company. I would love to be able to discuss and review your order with you and hopefully come to a agreeable resolution. Please contact me directly for assistance.Review from Richard P
1 star08/17/2021
Product ordered was a Personalized Birthday Mint Tins, for my wife's 50 Birthday. The tin is nice, but the lettering is nearly unreadable because of the small font size. I have email the company for over a week, without success. The company line has been, we can send you a sticker that will be blown ** in size for $30, after I already spent $179. I have attempted to explain that the tin and fonts represented online, did not depict the actual product size, but have received no relief.GiftsForYouNow.com Response
08/18/2021
Thank you for your comments. And i do see this is for our other store Beau-Coup. I have reviewed your order and I do see the exact dimensions of the item are provided in the description as well as a preview that was accepted of the item that includes the personalization that was chosen at the time of the order. As we have been in contact with you each inquiry, we had offered to create an adjustment of the label for the mint tins as you requested. I apologize but with the size of the tins and labels there is only so much space to work with and we have offered to produce new labels for you and offered to cover 1/2 the fee for this. I apologize you feel it is not big enough but our site does very clearly state all of the measurements and show all font limitations as during a conversation you said you agreed and did approve the design and personalization. I am happy to complete the change for you as discussed.Review from LA
1 star07/12/2021
I was excited to order a few things for my husband, but every time I would go to check out, it appears it goes through and then it doesnt. Its so annoying because I really liked what I ordered but have no idea why their pay system doesnt work. And no its not on my end!!! I tried different methods of payment and none worked. For a business to be established for so long and have these simple difficulties in todays technology is not worth the frustration. I finally decided to look up the business to see if it was a scam and sure enough thank goodness it was not. I keep looking at my credit cards to make sure Im not being charged for something that never went through. After reading some of the reviews, it was for the best and chose not to continue my frustration in something I thought would be nice.GiftsForYouNow.com Response
07/13/2021
Thank you for your review. I am terribly sorry if you had any issues trying to check on our site. I would be happy to assist you in any needs on our site. I have reviewed our system and ran an IT support to double check we are not seeing any defaults in check out. Again I am so very sorry for the frustration and would love to get the change to prove we are a legit company and we do take our customer comments very seriously. Sincerely, *****
Customer Review Rating
1/5stars
Average of 14 Customer Reviews
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