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Business Profile

Payment Processing Services

Payroc

Headquarters

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Payroc's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Payroc has 11 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Payroc

      7840 Graphic Dr Ste 200 Tinley Park, IL 60477-6283

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    • PayRoc

      4455 Carver Woods Dr Ste 110 Blue Ash, OH 45242

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    • Payroc

      1121 Situs Ct Ste 375 Raleigh, NC 27606

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    • Payroc

      7940 Arjons Dr San Diego, CA 92126

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    • Payroc

      100 Foxborough Blvd Ste 210 Foxboro, MA 02035

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    Customer Review Ratings

    3.13

    Average of 24 Customer Reviews

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    Review Details

    • Tracy H

      Date: 05/11/2023

      We had a rep stop by bragging about NO contract No termination fees with their service We were not happy with them for the majority of almost a year I called the rep and he picked up the equipment and here 5 1/2 months later we are still having money stolen out of our account the rep NEVER cancelled the service for the equipment we have not had since end of December I finally managed to get someone today and NOW they want ****** for early termination I do NOT like being lied to and blatantly ripped off!!! ****** dollars removed from our account just in April alone!!! I am astounded reading reviews and hearing the same issues we had with them. Im supposed to get a call from them tomorrow to see how it can be resolved but so far they say we owe ****** for using them with NO EQUIPMENT and they wont refund what I consider STOLEN money....BEWARE OF SCAMMERS

      Payroc

      Date: 05/12/2023

      Thank you for taking the time in letting us understand your recent experience with our service teams. We have reviewed this further, and have responded to your earlier complaint. There was miscommunication between both parties, which resulted in the account not being closed. You originally boarded with ** in 2020, and then opened ** a new account type in February 2022. At this time, the *** was applied due to new equipment being provided. We have honored your original agreement and removed the *** of $375. We have also issued a goodwill refund in fees, amounting to $566.25 which will be refunded in **** business days. We apologize for any inconvenience caused, and hope this reassures you that we strive to meet our clients expectations.

    • Dan C

      Date: 01/24/2023

      Best CC processing service for the firearms Industry. *********************** is a 100% rockstar

    • Andrew H

      Date: 01/17/2023

      No communication and a bunch of hidden fees. I also didnt even know my merchant services switched from one company to Payroc. During mandatory shutdowns of businesses such as mine (bar/restaurant) they kept charging fees and fined me monthly because I didnt take a survey and a test that NOBODY TOLD US ABOUT. Also never corrected what they said they would. Worst Company for communicating to their customers (even the ones who didnt seem to have a choice to use them).

    • Mark W

      Date: 12/28/2022

      Great system and great service from my **** ****************

    Payroc is BBB Accredited.

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