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Find a Location

Molly Maid of Southwest Cook County has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforMolly Maid of Southwest Cook County

    House Cleaning
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 19 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/1/2010

    Years in Business: 29

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    8005 183rd St Ste E, Tinley Park, IL 60487-9274
    BBB File Opened:
    12/7/2004
    Years in Business:
    29
    Business Started:
    2/1/1995
    Business Started Locally:
    2/1/1995
    Business Incorporated:
    2/10/1995
    Accredited Since:
    7/1/2010
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Jon Leegard, President/Owner
    Contact Information

    Principal

    • Mr. Jon Leegard, President/Owner

    Customer Contact

    • Mr. Jon Leegard, President/Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/13/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Resolved
    We have used Molly Maids a few times before. We had to send them home today. Because our family room was not on the list rooms they were supposed to clean, just vacuum. I asked them to vacuum the one room first so we could use it. And after a while Of not hearing the vacuum, I went down and they were cleaning the room we specifically didnt want them to clean because that room had a bunch of precious and breakable stuff. They stopped cleaning immediately when we told them to stop. And they went upstairs. But then we found that some things were broken that arent replaceable. I would like something to be paid for what they broke and I dont wanna have to pay for the service. Because they were supposed to make my life easier and all they did was come in and break stuff. Also there was a shower we told him not to touch because it was broken and there was a sign on the shower. When I went upstairs the shower had been opened with the sign still on it. They werent professional at all, they even put the ** on while they were cleaning. I took pictures. Corporate wont answer my calls and Molly Maid Southwest wont answer either. I thought for sure someone would call to at least take my report.
    Read More

    Customer Reviews

    19 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Cindy U

    5 stars

    04/05/2022

    I have been with Molly Maids for some time now. They have always done an excellent job. My Crew Changes rarely. I adore ********. She is so friendly. She is always prompt when she comes. She calls me if they have to come later. Really Appreciate that.

    Local BBB

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