Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Heating and Air Conditioning

One Hour Heating & Air Conditioning #38

Reviews

Customer Review Ratings

4.97/5 stars

Average of 65 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromDaniel V

    Date: 09/25/2023

    5 stars
    The technician, *****, was great. Very helpful, took care of the furnace and explained everything that he was doing and why. Answered all questions clearly, and took the time to ensure that I understood everything. Great person and great company

    One Hour Heating & Air Conditioning #38

    Date: 09/26/2023

    We appreciate your positive feedback, ****************'s wonderful to hear that your experience with **************, *****, was exceptional. Our team takes pride in providing excellent service, and ***** is no exception. He's known for his professionalism and dedication to ensuring our customers fully understand the work being done.We're delighted that ***** not only took care of your furnace but also took the time to explain the process thoroughly and answer all your questions. At our company, we believe in transparency and customer education, so it's gratifying to know that ***** met your expectations in this regard.Thank you for choosing our company, and if you ever need any further assistance or have more questions in the future, please don't hesitate to reach out. We're here to help!
  • Review fromNancy K

    Date: 09/23/2023

    5 stars
    This is always the time of year I get my ************* conditioner maintained for the season. Today was the ************ came & did a great job of checking out both. He explained to us what is needed to have a good running ************* conditioner. We have had One Hour **************************** Conditioning going on 20 Years. Very Satisfied with all the personal I have dealt with over the years.

    One Hour Heating & Air Conditioning #38

    Date: 09/25/2023

    Thank you for sharing your experience with Piyush and your long-term satisfaction with One Hour **************************** Conditioning. It's fantastic to hear that ****** did a great job in maintaining both your furnace and air conditioner, and that he took the time to explain what's needed for their optimal performance. Your loyalty for nearly 20 years speaks volumes about the quality of service you've received from our team, and we truly appreciate your continued trust in us. If you ever have any more HVAC needs or questions in the future, please don't hesitate to reach out. We're here to assist you!
  • Review fromJoann H

    Date: 09/06/2023

    5 stars
    **** has been my technician for 10+ years, explains what he is doing & what he did, always kept my AC top notch, always ask for him, # 1.

    One Hour Heating & Air Conditioning #38

    Date: 09/25/2023

    It's wonderful to hear about your positive experience with **** as your technician for over a decade! It's clear that he has consistently provided you with excellent service by explaining his work and keeping your AC in top-notch condition. It's a testament to his expertise and dedication that you specifically request him. Thank you for sharing your feedback, and if you ever need further assistance with your AC or anything else, please don't hesitate to reach out to **** or our team. Your satisfaction is our priority!
  • Review fromAlan M

    Date: 08/15/2023

    5 stars
    Detail and answer all questions. Took time. Helpful with options.

    One Hour Heating & Air Conditioning #38

    Date: 09/25/2023

    Thank you for taking the time to review my assistance. I'm glad to hear that you found my response detailed and that I took the time to provide you with helpful options. Your feedback is valuable, and I'm here to assist you with any questions or tasks you may have in the future. If you have any more questions or need further assistance, please don't hesitate to ask.
  • Review fromPatrick S

    Date: 08/12/2023

    5 stars
    Awesome service by *****. Great company service.!They do a excellent job servicing my 16 year old unit

    One Hour Heating & Air Conditioning #38

    Date: 08/14/2023

    Thank you, *******, for sharing your experience with us! We're thrilled to hear that ***** provided you with awesome service and that you're satisfied with the quality of our company's work. It's wonderful to know that we've been able to maintain your 16-year-old unit effectively. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We're here to ensure your continued satisfaction and comfort.
  • Review fromSue E

    Date: 07/17/2023

    5 stars
    ***************************** did a fantastic job getting our air conditioner up and running. He seems to be very knowledgeable and has a wonderful personality. We will definitely be requesting ***** in the future when One Hour Heating and Air Conditioning is needed. Thank you ***** for showing us that a repair person can be honest!

    One Hour Heating & Air Conditioning #38

    Date: 07/19/2023

    Thank you for taking the time to leave such a wonderful review, ***! We're thrilled to hear about your positive experience with *****. It's fantastic to know that he was able to efficiently restore your air conditioner and demonstrate a great deal of knowledge in the process. We take pride in our team's expertise and commitment to providing top-notch service, and ***** exemplifies these qualities. We're delighted that his warm personality and professionalism left a lasting impression on you.At One Hour Heating and Air Conditioning, our priority is to ensure our customers receive the best possible service, and *****'s dedication to honesty and integrity aligns perfectly with our values.Rest assured, we'll make sure ***** knows about your appreciation for his efforts. If you ever need assistance with your heating and air conditioning needs in the future, don't hesitate to reach out. We'll be more than happy to send ***** your way again!Thank you once again for choosing us, and we look forward to serving you with excellence in the future!
  • Review fromTom P

    Date: 07/01/2023

    4 stars
    Just a consult but **** was outstanding- took his time to explain and did it in a way that even an ignoramus like myself could almost understand. The missing fifth star is because I havent actually had them do any work yet. Highly recommend

    One Hour Heating & Air Conditioning #38

    Date: 07/03/2023

    Thank you for sharing your feedback, ***! We're thrilled to hear that **** provided you with an outstanding consultation experience. It's great to know that he took the time to explain things thoroughly and made the information accessible, even for someone who might not be familiar with the subject matter. We appreciate your recommendation.Regarding the missing fifth star, we understand that you haven't had the opportunity to avail of our services just yet. We hope that when you do, we'll be able to meet and exceed your expectations with our work. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
  • Review fromJames C

    Date: 06/19/2023

    5 stars
    Outstanding job . Couldnt be more satisfying. Now I know what needs to be done. I can make sure the other guys do it the right way.

    One Hour Heating & Air Conditioning #38

    Date: 06/20/2023

    Thank you, *****, for your outstanding review! We're thrilled to hear that you're satisfied with our work and that it has provided you with valuable knowledge about what needs to be done. We strive to deliver exceptional service, and your feedback is greatly appreciated. If you ever require our assistance again or have any further questions, please don't hesitate to reach out. We're here to ensure that the job is done right. Thank you for choosing ** and trusting in our expertise!
  • Review fromJames F

    Date: 06/05/2023

    5 stars
    ****** did a great job servicing our a/c. He recommended some items for better air quality, not in the budget right now.See you in the fall for furnace servicing

    One Hour Heating & Air Conditioning #38

    Date: 06/09/2023

    Thank you for your review, ***! We appreciate your feedback and are glad to hear that ****** provided excellent service for your air conditioning system. We understand that budget constraints can sometimes limit additional recommendations, but we're pleased to know that you'll consider them in the future.We look forward to serving you again in the fall for your furnace servicing. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing our services, and we value your continued trust in our team.
  • Review fromRichard D

    Date: 01/11/2023

    5 stars
    Good friendly service. Answered our questions. Cleaned up after service.

    One Hour Heating & Air Conditioning #38

    Date: 02/08/2023

    Great to see you had a good experience. Stay comfortable!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.