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Business Profile

Car Rentals

Urgent Rent-a-car

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

2.33/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromRachelle B

    Date: 12/12/2023

    5 stars

    Rachelle B

    Date: 12/12/2023

    It was incredibly easy to rent a car from here, while other companies were rude that I didn’t have a major credit card

    Urgent Rent-a-car

    Date: 12/14/2023

    Thank you!
  • Review fromMike j

    Date: 03/02/2023

    1 star

    Mike j

    Date: 03/02/2023

    I don't see how they are still able to operate...Someone needs to do their job and get this place shut down...To let a place like this do what they do to people with the arrogance they do so is unbelievable...They rent someone a unreliable car that will break down soon as you drive it out the lot...to turn back around and let them know the car is unsafe to drive for them to tell you your not getting your money back or your DEPOSIT...didn't even go a block...most people who get taken advantage of unfortunately try to handle the situation out of anger and even end up arrested...then blasted on ******** for their amusement...This type of service and scam should not be allowed dealt with to show that someone cares about the businesses we let serve our community...
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    Urgent Rent-a-car

    Date: 03/07/2023

    Thank you for sharing your opinion! As you know, we are #1 in providing cars on-demand in 5 different States and due to our excellent service, we are sold-out in nearly every community we are in every night. If you’d like to reach out to our team for help you may contact (888) 712-0103 and it will forward to the branch nearest you.
  • Review fromNisha

    Date: 01/21/2023

    1 star

    Nisha

    Date: 01/21/2023

    Negative 1 star. These people are rude and unprofessional. The cars are dirty and trashed inside and out! The service *****! 0 customer service skills. Everyone that works there are dirty and crack heads! Needs to be put out of business asap!

    Urgent Rent-a-car

    Date: 01/23/2023

    We are currently sold out, check back tomorrow. Thank you.

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