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Business Profile

Windows

Renewal by Andersen of Central Illinois

Reviews

Customer Review Ratings

4.93/5 stars

Average of 103 Customer Reviews

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Review Details

  • Review fromCaleb M

    Date: 06/18/2025

    5 stars
    Couldn’t be happier with our front door and window that Todd came out and installed for us. I didn’t trust just anyone with this old house and thank the lord I called Renewal by Andersen. The person that cut the last front door frame out took a little more than they should’ve and Todd fixed it up right. He asked me questions every step of the way on how I liked things and wanted things. Overall couldn’t be more pleased with the overall experience. Pierce also did a great job selling the project and giving us all of the customization tools we could have ever dreamed of! Thank you again and looking forward to doing more business with Renewal by Andersen in the future!

    Renewal by Andersen of Central Illinois

    Date: 06/20/2025

    Hi Caleb! Thank you so much for your kind words! We’re thrilled to hear how happy you are with your new front door and window. Todd takes great pride in his craftsmanship, especially on unique homes like yours, and we're glad he could make everything just right. It’s also wonderful to hear that Pierce helped bring your vision to life with the customization options. We truly appreciate your trust in us and look forward to working with you again in the future!
  • Review fromCindy P

    Date: 06/13/2025

    5 stars
    The sales person was very friendly and informative, contact from the company as to when they will be here was reliable and timely, the installers were friendly, put drop cost down when installing, and went over the product before they left. We are very pleased with the product and The way they match our existing wood with the frame and the door to our deck they installed. I definitely give them high praise from beginning to end of the project.!

    Renewal by Andersen of Central Illinois

    Date: 06/17/2025

    Hi Cindy! Thank you for the wonderful review! We're so glad you had a great experience from start to finish, and that the door and trim matched your existing wood so well. Your kind words mean a lot to our team—enjoy your new door!
  • Review fromClifford O

    Date: 06/09/2025

    5 stars
    What a wonderful job Cody & Colton did when they installed our bay window. Made sure all was done professionally, and they cleaned up after their work was finished. No problems at all. Made sure I was kept aware of how the work was going. Thank you Cody & Colton. (Derek as well)
    Thanks.

    Renewal by Andersen of Central Illinois

    Date: 06/10/2025

    Hi Cliff, thank you so much for the positive review! We’re thrilled to hear that Cody, Colton, and Derek provided such a positive experience during your bay window installation. It’s great to know the team kept you informed throughout the process, delivered professional work, and left everything clean and tidy. We’ll be sure to pass along your thanks to them.

    Thanks again for choosing Renewal by Andersen!
  • Review fromRose W

    Date: 06/05/2025

    5 stars
    All windows and front door replaced in our 2 story house. Very happy with both the product and installation. Installers knew their craft, were pleasant, answered all my questions, cleaned the spaces very well, and made sure I knew how the different types of windows and door worked. Highly recommend!

    Renewal by Andersen of Central Illinois

    Date: 06/06/2025

    Hi Jay! Thank you so much for your positive review. We're thrilled to hear that you're happy with both the products and the installation. Our team works hard to ensure every detail is perfect, so it's great to know that the installers were able to answer your questions and provide such thorough service. Your recommendation means the world to us – thank you again! If you ever need anything in the future, don't hesitate to reach out.
  • Review fromJean B

    Date: 06/03/2025

    5 stars
    Cody, Colton & Alex installed my new windows on Friday, May 23rd, 2025. The job could not have gone more smoothly. They did an excellent job from start to finish. They were here on time and worked together in unison until finished. They cleaned up so well you could not tell windows had been removed and replaced. They were all very friendly and accommodating. Great crew. Cody explained everything and was thorough. Over & above!

    Renewal by Andersen of Central Illinois

    Date: 06/04/2025

    Hi Jean! Thank you so much for sharing your experience! We're thrilled to hear that the team delivered such a smooth and professional installation. We’ll be sure to pass along your kind words to the crew—they’ll really appreciate it! Thank you again for choosing Renewal by Andersen!
  • Review fromNathan H

    Date: 06/02/2025

    5 stars
    John C and Brandon arrived on time and were very friendly and courteous. They make quick work of my window replacements and were very respectful of the property. Their workmanship was excellent and they explained everything I needed to know about my new windows. I would 100% recommend Renewal by Andersen bases on my experience.

    Renewal by Andersen of Central Illinois

    Date: 06/04/2025

    Hi Nathan! Thank you so much for your 5-star review! We're thrilled to hear that the team provided you with friendly, efficient, and respectful service. We truly appreciate your recommendation and are so glad you're enjoying your new windows. Welcome to the Renewal by Andersen family!
  • Review fromKevin H

    Date: 05/31/2025

    5 stars
    Ryan F******** and associate was very professional, helpful, knowledgeable, good and proficient in our widow and door installation.
    I would ask for them again and will let others know of your quality products and craftsmanship.
    Thank you Kevin H******** **** ******* ** ************ **

    Renewal by Andersen of Central Illinois

    Date: 06/04/2025

    Hi Kevin! Thank you for your wonderful feedback! We're so pleased to hear that Ryan and his team provided you with professional, knowledgeable, and efficient service during your window and door installation. We truly appreciate your recommendation and look forward to working with you again in the future!
  • Review fromROGER H

    Date: 05/29/2025

    5 stars
    Ryan and the man with him did an excellent job installing two windows and a glass sliding door. They were here on time, worked through the noon hour, cleaned up and left two hours sooner than I expected. Ryan asked me if they could move the furniture back in place.

    Renewal by Andersen of Central Illinois

    Date: 06/04/2025

    Hi Roger! Thank you for your positive review! We're so glad to hear that Ryan and his teammate delivered excellent service and exceeded your expectations. Their dedication, efficiency, and respect for your home—right down to moving the furniture back—are exactly what we strive for. We truly appreciate your feedback and hope you enjoy your new windows and sliding door for years to come!
  • Review fromKathy P

    Date: 05/23/2025

    5 stars
    Ryan and his partner (sorry, didn't get his name), came to install five windows on 5/16/2025. I cannot say enough about their expertise and consideration for our home.
    Our windows arrived several weeks early so we only had one night to move furniture and get things out of the way. Ryan was a trooper about preparing the 5 areas and was very kind about shifting a few things and restoring them to their proper place when they were done. I think they were only at our house for 2 to 2.5 hours and we have been thrilled with the work and shared the Renewal by Anderson company information with several neighbors and friends.
    We have a few more areas where we have windows to replace (hopefully next year) and we will DEFINITELY be calling their office to purchase and schedule the installation. They were wonderful.

    Renewal by Andersen of Central Illinois

    Date: 06/04/2025

    Hi! Thank you so much for your detailed and thoughtful review! We’re thrilled to hear that Ryan and his partner provided such excellent service and treated your home with care and respect.

    It means a lot to us that you’ve already shared your experience with friends and neighbors. Referrals like yours are the highest compliment we can receive. We’ll be here when you’re ready for the next project, and we look forward to working with you again!
  • Review fromDavid J

    Date: 05/22/2025

    5 stars
    Excellent service and product.
    All encounters with staff were polite and knowledgeable.

    Renewal by Andersen of Central Illinois

    Date: 06/04/2025

    Hi David! Thanks for the 5-star review! We're thrilled to hear you had an excellent experience with both our service and product. We look forward to serving you again in the future!

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