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            Business Profile1st Home Improvement

            Roofing Contractors
            BBB accredited business

            Contact Information

            357 W Northwest Hwy

            Palatine, IL 60067-2414

            Visit Website
            (847) 496-5530

            Business hours

            8:30 AM - 4:30 PM
            Business Hours
            8:30 AM - 4:30 PM
            8:30 AM - 4:30 PM
            8:30 AM - 4:30 PM
            8:30 AM - 4:30 PM
            8:30 AM - 4:30 PM
            By Appt. Only
            Closed

            Customer Reviews

            4.43/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/5/2017

            Years in Business: 6

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            First Home Improvement, Inc. provides roofing, siding, gutters, windows, interior finishing, and water mitigation and restoration. 

            Products & Services

            Roofing

            Business Details

            Location of This Business
            357 W Northwest Hwy, Palatine, IL 60067-2414
            BBB File Opened:
            11/28/2017
            Years in Business:
            6
            Business Started:
            8/25/2017
            Business Incorporated:
            8/25/2017
            Accredited Since:
            12/5/2017
            Type of Entity:
            Corporation
            Alternate Business Name
            • First Home Improvement, Inc.
            Hours of Operation

            Primary

            M:
            8:30 AM - 4:30 PM
            T:
            8:30 AM - 4:30 PM
            W:
            8:30 AM - 4:30 PM
            Th:
            8:30 AM - 4:30 PM
            F:
            8:30 AM - 4:30 PM
            Sa:
            By Appt. Only
            Su:
            Closed
            Business Management
            • Mr. Remon "Raymond" Souri, Owner
            • Ms. Brenda Souri, Administrator
            Contact Information

            Principal

            • Mr. Remon "Raymond" Souri, Owner

            Customer Contact

            • Ms. Brenda Souri, Administrator
            Additional Contact Information

            Fax Numbers

            • (847) 221-8551
              Primary Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hire a trusted roofing contractor to repair, replace roof

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/20/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            We got our roof replaced in August, 2022 and around end of 2023, we started having issues with our dryer taking long time so we inspected the attic to find black mold and deterioration of the plywood section that was replaced as part of the roof replacement and vents reattached. We got this vent inspected for repairs by our contractor and were told that the plywood where the ****** is located is moist and soft and that the issue is that the ****** coupling should have been installed by roofers from the outside drop in but has been screwed in from the inside of the attic and hence anyway the moist vent air will keep contacting the wood. Their representative came in once and old that the wood structurally is fine as it does not seem to be the case. We got call from another representative on Jan 18th that he and his boss would like to stop by and take a look at the roof and I have been following up since but not getting any response for the past month!
            Read More
            Read 1 More Complaints

            Customer Reviews

            7 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Patrick M

            04/13/2024

            ********************************* could not have been more professional or helpful. Made sure we got the correct color and siding profile. Stayed in touch throughout the process. Physically checked the quality of work. We would recommend him and his company to everyone.
            Read 6 More Customer Reviews

            Local BBB

            BBB of Chicago & Northern Illinois

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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