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Business Profile

Online Retailer

Dressfat.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

This business has 2 alerts

Complaints

Customer Complaints Summary

  • 30 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/14/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Amount Paid $102.04 Order ID: ***** not received!!Dressfat.com **************************** confirmed on Sun, Oct 2 at 2:35 PM my order for (2) - Aprilaire OEM ***************** 413 3 Pack Special. They included a copy of my invoice and the following message: "Thank you for your interest in Dressfat products. Your order has been received and will be processed once payment has been confirmed."On 10/3/2022 my credit card (xxx3457), was debited the full amount of $102.04. They have not responded to any of my request. I've sent request to:[email protected] ************************** **************************** I have not received any correspondence from Dressfat.com or the couple that live at the residential address.My account number is my email address. ****************** The telephone number provided message says leave a message but the immediate message says the mailbox is full and cannot take any messages.Dressfat Store https://www.dressfat.com/1132 ********************************************************************** [email protected] **************

  • Initial Complaint

    Date:11/14/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a item from dressfat.com. they took the money from ssi card and didn't deliver my product but kept the money. I would like a full refund . They deliver it it to another location.

  • Initial Complaint

    Date:11/10/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The online business Dressfat.com is fraudulently using my home address on their website and somehow also giving our my cell phone numbers (not ******* listed). I have received multiple phone calls from angry customers looking for their purchases as well as letters in the mail. Reviews state that people know this is a residential address and I am concerned for my family's safety. We would like support in getting the site shut down or at the very least to remove my address and phone number. We have contacted the police and they suggested also reaching out to the BBB.

  • Initial Complaint

    Date:10/30/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered tools from dressfat.com they took our money immediately but we will apparently not receive the product because it is a fake and we don't know how to get the money they stolen.

  • Initial Complaint

    Date:10/26/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On o8-22-2022 I ordered $100.82 worth of spa cleaning products from this company. As of 10-26-2022 I have not received the product. I have reached out to them multiple times via their website, email, and phone calls to no avail. I am asking for the products that I ordered be delivered or a complete and immediate refund. The order number for the products I ordered is ****.

  • Initial Complaint

    Date:10/18/2022

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ordered 2 refrigerators;--sears kenmore on september 29th from Dressfat.com each refrigerator was $53.41. Order # was *****. Support ****** said ordeer will be processed once your order is confirmed. I made a credit payment of $106.82 and waited to hear if my order had been processed. I heard nothing for several days so i emailed the company and rcvd no response. I emailed a 2nd time, and still no response; finally i called their #************ and it said mailbox full and said to send an sms notification please press 5 , which i did. I waited a few more days so i sent them a text message and asked did you rcv my order and payment, I heard nothing. Reply went to ********************* I called the bank yesterday and asked them if they could check the payment for September 29, 2022. Bank said it was a possible scam. My credit card statement came in yesterday, Oct 17th and shows amount and website that my payment went through, which is a different website then dressfat.com The name of this website is yeayorzyeayorz.com This website had reviews on it that it was a scam.The bank said they would put a block on my account so that no more money from this website comes out. I would like to have refund or the delivery of merchandise.

  • Initial Complaint

    Date:10/13/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    i ordered an inflatable hot tub from DRESSFAT but never received it. After disputing it with credit card, this merchand showed a tracking number to DISCOVER CARD , and Discover closed the dispute case in favor of the merchant, WITHOUT even signature or photo proof of delivery !!!!!!. Upon calling **** , the trep. indicated that the tracking number was attached to a COMPLETELY different address. Moeover, the "invoice " they provided to the credit card was not for a hot tub, but a Miniskirt !!!! Im more upset with Discover for doing business with unscrupulous merchants, and clearly have no crediibility on the internet .

  • Initial Complaint

    Date:10/11/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a 7 cu ft chest freezer on 10/01/2022 and I have not gotten it delivered I emailed 2 times to ask about the status of my order but got no response. I paid $71.32 and the order number is *****. I didnt get my order and I want my money back please

  • Initial Complaint

    Date:10/11/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a two person hot tub on September 4, 2022. It was never shipped Tried to contact the company many times by e mail. Got no response. This company is a total scam an should be shut down!!! Last time I go with the lowest price.

Dressfat.com is NOT a BBB Accredited Business.

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