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Find a Location

Hub Group, Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Hub Group, Inc

      2000 Clearwater Drive Oak Brook, IL 60523-8809

    • Hub Group, Inc

      PO Box 7047 Downers Grove, IL 60515-7093

    Business ProfileforHub Group, Inc

    Logistics
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    30 complaints closed in last 3 years

    27 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Hub Group, Inc has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Hub Group, Inc

        2000 Clearwater Drive Oak Brook, IL 60523-8809

      • Hub Group, Inc

        PO Box 7047 Downers Grove, IL 60515-7093

      Location of This Business
      2000 Clearwater Drive, Oak Brook, IL 60523-8809
      BBB File Opened:
      7/8/2005
      Years in Business:
      18
      Business Started:
      7/8/2005
      Business Started Locally:
      7/8/2005
      Alternate Business Name
      • NSD
      Business Management
      • Donald Maltby, President/COO
      • Mr. Robert Hollis, Supervisor
      Contact Information

      Principal

      • Mr. Robert Hollis, Supervisor

      Customer Contact

      • Mr. Robert Hollis, Supervisor
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      30 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/11/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      On 2/19 this company delivered an item that was damaged by them in transit. I've been trying to get them to pick it up and return it ever since. A total of 3 weeks. They've lied outright and hung up on me. Most recently being today when they told me I was on the schedule for tomorrow and would receive a text with an approximate time. When the text didn't arrive I called them back only to be told that I wasn't on the schedule after all.Since they won't pick up and return the damaged item so the selling business can issue a refund they need to issue the refund themselves.
      Read More

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Camera H

      1 star

      01/15/2024

      DO NOT USE!!! I am still waiting for a refund for ************************* ***** MACHINE they never delivered never gave any explanation as to why after several emails and calls they just deleted my tracking number and I am still waiting refund from the company I purchased it from. Rescheduled and didn't show several times and lied about rescheduling it twice.

      Local BBB

      BBB of Chicago & Northern Illinois

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