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Find a Location

Hub Group, Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Hub Group, Inc

      2000 Clearwater Drive Oak Brook, IL 60523-8809

    • Hub Group, Inc

      PO Box 7047 Downers Grove, IL 60515-7093

    Customer ReviewsforHub Group, Inc

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    5 Customer Reviews

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    • Review from Camera H

      1 star

      01/15/2024

      DO NOT USE!!! I am still waiting for a refund for ************************* ***** MACHINE they never delivered never gave any explanation as to why after several emails and calls they just deleted my tracking number and I am still waiting refund from the company I purchased it from. Rescheduled and didn't show several times and lied about rescheduling it twice.
    • Review from KYLE N

      1 star

      08/28/2023

      Live chat is a joke- no LIVE person anywhere. Emails completely unhelpful. I cannot explain how many hours I sank into trying to schedule a pick-up. DO NOT USE.
    • Review from Celio A

      1 star

      04/05/2023

      They sold me a load as agreed and at the end they dont do what they say ********* they hang up the phone and never gave me an answer of what is going on I hope they pay me for so many days down without running I doubt if I decide to haul another load with them Its a waste of time money and bad moments of headaches
    • Review from David A

      1 star

      01/23/2023

      Booked a load through Hub group and it's been nothing but lies through the whole process. Sat 11 hours to load just to have them lie about the delivery. Turns out it's a 4 day wait to drop at ********** warehouse. Weekend *************** got caught lying and the whole experience is a sham. Don't load out of ************* GOING TO ANY ********** FOR THEM!!!!
    • Review from Bill J

      1 star

      07/02/2022

      Hub Group has NSD delivery working for them and these people are the worst delivery service I have dealings with and Hub Group will not make them do their job. My item is fifty miles from me been there since June 28th told me the delivery would be in a week or more. They keep changing the dates. Said they have a Scheduling problem. I don't care what kind of problem they have My credit card has been charged for the oven from **** and they have it in the terminal.

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