Home Warranty Plans
Nipsco Home Solutions
About
About This Business
Products and Services
Photos and Videos
Business Details
- Local BBB:
- BBB of Chicago & Northern Illinois
- BBB File Opened:
- 9/6/2020
- Business Started:
- 1/1/1992
- Type of Entity:
- Sole Proprietorship
- Related Businesses:
- Oncourse Home Solutions
- Business Management:
- Ms. Flor Alfaro, Complaint Handler
- Number of Employees:
- 1500
Additional Contact Information
- Principal Contacts
- Ms. Flor Alfaro, Complaint Handler
- Customer Contacts
- Ms. Flor Alfaro, Complaint Handler
- Social Media
Additional Information
- Refund and Exchange Policy
- You may cancel your agreement at any time as described below by calling the toll-free number listed on your Welcome Letter or providing cancellation in writing to: Warranty Program, P.O. Box 3042, Naperville, Illinois 60566-7042. The company may cancel the agreement prior to the end of the current twelve (12) month term for fraud, exploitation of program, abuse, material misrepresentation, non-payment, for violation of any of the terms and conditions of the agreement, unsafe working conditions, or if required to do so by any regulatory authority. If either you or Pivotal Home Solutions cancels the agreement within thirty (30) days from the commencement date and you have not made any request for service hereunder, you will receive a full refund of the agreement purchase price paid. If you or the company cancels
the agreement after thirty (30) days from the commencement date but before the annual coverage term ends, coverage shall continue for the balance of the monthly period in which the agreement is cancelled, and you shall
receive a refund of any advance payments for coverage less the cost of any service.
received under this Agreement, if any, that You have made for the period of time
beyond the monthly period in which this Agreement is cancelled. - Business Categories
- Home Warranty Plans, Heating and Air Conditioning, Major Appliance Services, Water Heater Repair, Warranty Plans
Industry Tip
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.