Reviews

This profile includes reviews for H & R Accounts, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  H & R Accounts, Inc.

  5320 22nd Ave Moline, IL 61265

  
• 

  H & R Accounts, Inc.

  4625 6th St SW Unit 2 Cedar Rapids, IA 52404-4445

  

Review Details

• Review fromMark W

  Date: 09/03/2024

  1 star
  I understand I owe money to a debt collector but you've called me 17 times and it's came to the point where I've blocked your number cause I am trying my best to pay bills but you calling me 17 times is really REMOVEDme off
  

  H & R Accounts, Inc.

  Date: 09/04/2024

  H&R Accounts acknowledges the customer review filed on September 3, 2024. H&R Accounts welcomes all feedback and takes any customer concerns seriously. We respectfully request the consumer contact our collection manager, REMOVED- Agent 53, at REMOVEDto discuss any concerns regarding this review.
  
  Respectfully submitted,
  H&R Accounts, REMOVED

• Review fromNikki T

  Date: 12/22/2023

  5 stars
  These guys were really easy to work with in my case. An old hospital bill from 11/18 caught up with me and HR Accounts were very understanding and I was able to set up a simple payment plan of $25 each pay check. I got a better paying job so I called and was able to easily up it to $50. Ive now been able to bump it again to $75 and Ive only got a couple payments left. I appreciate them not making me feel like I was being punished and this whole thing made me feel a little better about myself for getting it taken care of. This has taught me a valuable REMOVEDthat an expensive hospital bill or whatever else can be paid little by little I dont need to pretend it didnt happen or doesnt exist.
  

  H & R Accounts, Inc.

  Date: 01/04/2024

  H&R Accounts acknowledges the customer review filed on December 22, 2023. H&R Accounts welcomes all feedback and appreciates the consumers positive review.Respectfully submitted,H&R Accounts, REMOVED

• Review fromCatherine H

  Date: 11/06/2023

  1 star
  They have called consistently twice a week for several months saying I owe $64.50 from a Banner Health Bill I had been paying monthly with Banner. I have requested 3 times for proof of the debt to be sent to me and have not received any mail from them. REMOVEDsays my account is in good standing and I cannot find other proof of this bill.
  

  H & R Accounts, Inc.

  Date: 01/04/2024

  H&R Accounts acknowledges the customer review filed on November 6, 2023. H&R Accounts welcomes all feedback and takes any customer concerns seriously. We respectfully request the consumer contact our collection manager, REMOVED, at REMOVEDto discuss any concerns regarding this review. Respectfully submitted, H&R Accounts, REMOVED

• Review fromKathryn K

  Date: 10/01/2023

  1 star
  I had an ER bill at REMOVEDfor $120, of which I had already paid Banner $60 of it, when I was contacted by REMOVEDat H&R. I asked when my payment would be due and was told "the end of each month." I mailed each payment on the 15th of the month so it would arrive on time. REMOVEDcalled me on the 21st of August (Monday) bc my payment "was late." I told her it wasn't due until the end of the month, but that I had mailed it as usual on the 15th of the month, which was the previous Wednesday. Only 3 business days to go REMOVEDmiles! REMOVEDthought that was unreasonable. She asked for my checking account number. I refused bc I knew she would take my $15 and my other check would also be cashed. I only owed $30 at this point. She was excessively miffed. I filed a missing mail report with REMOVEDa week later, and I found out that their remittance address on their letterhead was incorrect! It had both a street address & a PO Box on the same line (REMOVEDfrowns on two addresses), and REMOVEDsaid that both the zip code and plus 4 were incorrect, which is what delayed my payment. REMOVEDtold me she would call me if she received my check. She did not. I checked my bank and it was cashed on the 25th, which was still an early payment. So this company is REMOVEDme for $30? I haven't carried any debt in 10 years as I pay off my credit cards at the end of the month. My FICO score is consistently 816 points out of 850! And this person is REMOVEDme for $15.00? I was paying regularly and was never late. I asked for a statement of my payments and an invoice showing a zero balance since it is paid off, but I have not received it. I reported them to Banner Health so they would know how disrespectful they were to someone who is paying regularly and ON TIME. Despicable company and very rude employees! I don't understand how they could possibly have an "A+" rating. Apparently, no one at the BBB has ever talked to them on the phone. So rude and totally unwarranted!
  

  H & R Accounts, Inc.

  Date: 10/06/2023

  H&R Accounts acknowledges the customer review filed on October 1, 2023. H&R Accounts welcomes all feedback and takes any customer concerns seriously. We respectfully request the consumer contact our collection manager, REMOVED, at REMOVEDto discuss any concerns regarding this review. Respectfully submitted, H&R Accounts, REMOVED

• Review fromSkyler S

  Date: 09/11/2023

  1 star
  9-11-2023 @ REMOVEDhours Central time, I missed a phone call.9-11-2023 @ REMOVEDhours, I returned the phone call from their phone number. I spoke with a customer representative briefly and he wanted my personal information (birthday or social) to "access" my account. I checked my credit information while I was on the phone and nothing showed. I'd be more than willing to pay any debts I have....but I am unaware of any and this definitely seems like a scam without ANY informstion provided by them. Skyler S
  

  H & R Accounts, Inc.

  Date: 09/12/2023

  H&R Accounts acknowledges the customer review filed on September 11, 2023. H&R Accounts welcomes all feedback and takes any customer concerns seriously. We respectfully request the consumer contact our collection manager, REMOVED, at REMOVEDto discuss any concerns regarding this review.Respectfully submitted,H&R Accounts, REMOVED

• Review fromAlexandra R

  Date: 04/17/2023

  1 star
  Apparently I owe $1,500 for a visit in 2021. I called the Doctor’s office and they have no record of this bill or debt.
  
  Scam
  

  H & R Accounts, Inc.

  Date: 04/24/2023

  H&R Accounts acknowledges the customer review filed on April 17, 2023. H&R Accounts welcomes all feedback and appreciates the consumer’s positive review.
  
  Respectfully submitted,
  H&R Accounts, Inc.