We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Internet Services

Wisper Internet

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Reviews

Customer Review Ratings

3.8

Average of 35 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Veronica J

    Date: 07/29/2025

    Great reception and service. Better than what we got when living in the city.

    Wisper Internet

    Date: 07/30/2025

    We are pleased to hear that you are receiving great service. We consistently work to improve our service for you and all of the communities where we provide service. Thank you for the kind words and your business! As always, you can reach out to us at ************** or *********************************** Thank you!

  • Carolyn L

    Date: 07/29/2025

    We were in a location where internet was not reliable or didn't work at all. Very happy to have found Whisper. We have had no laspe in service other than when a major storm came through. And it only took them a day to gwtbus back up *** running. Never a slow down in speeds. And we stream alot. I've called customer service once and they were very efficient and helpful. If you struggle getting service where you live may want to try Whisper. Happy customer. Keep up the great service.

    Wisper Internet

    Date: 07/30/2025

    Thank you for your review and generous feedback! We appreciate you and your business and we are so very pleased that we are able to provide you with the service you deserve! As always, you can reach out to us at ************** or ********************************** if you should have any questions or concerns! Thank you!

  • Marisa D

    Date: 07/29/2025

    Never had a better internet. Works in all weather, always had great customer service in the two times Ive needed it in the years of service weve had. Zero complaints. Price reflects quality

    Wisper Internet

    Date: 07/30/2025

    Thank you for your review and kind words! We appreciate you, your trust in Wisper and your business! As always, you can reach out to us at ************** or ********************************** if you should have any questions or concerns! Thank you!

  • Jan M

    Date: 07/29/2025

    So far so good. Havent had it long enough to comment.

    Wisper Internet

    Date: 08/01/2025

    Thank you for the honest feedback. We appreciate your business and your trust in Wisper Internet. If you have any concerns or questions, please know that you can reach us at ************** or *********************************** We are here to help.

    Wisper Internet

    Date: 08/01/2025

    Thank you for the honest feedback. We appreciate your business and your trust in Wisper Internet. If you have any concerns or questions, please know that you can reach us at ************** or *********************************** We are here to help.

  • Melanie B

    Date: 04/25/2025

    We had **** and Wisper is so much better and cheaper. We had a power outage do to an F1 tornado and of course lost our internet. Wisper kept us updated on getting our internet back and running. **** never did that.There service men were very kind and knowledgeable. Explained everything to us and was very helpful. Would give Wisper 5 stars but want to see how things go in the next month or so. Right now they are so much better than what we had. Would recommend them.

    Wisper Internet

    Date: 04/28/2025

    Thank you, we appreciate your kind words and we're working hard to make sure that our service and support measures up to your expectations.

  • Michael M

    Date: 03/03/2025

    Watch out for the bait and switch rates. And extremely poor billing and customer service associates. I have never been so disappointed in a company who sent me a flyer in the mail with a web site with special rates and then won't honor them because I am already a customer. Good reason not to be your customer is what I think and honestly being a quarter mile from your tower I should be able to get the speed I am paying for which for some reason you cannot provide. Terrible and if I could give you a zero that would be your score.

    Wisper Internet

    Date: 03/07/2025

    We were able to come to an agreement with this customer on the service package and our Technical Support team is working with the customer to identify and correct any speed related problems.

  • Zula J

    Date: 12/02/2024

    Simply put - HORRIBLE. We are in a very small community and options for internet service are very slim. In no way should we need to put up with the awful **************** and response times to fix the internet issues. Our dervice has been out since Thanksgiving (Thursday) and still out through the following Monday. Every day the same song and dance and no resolve. Finally a service appointment was given for Monday and had a no show. Called them to ask why they did not show and was told we were not scheduled for service on this day. Even have an email stating we did but nobody showed up and was told they did everything they could to see if anyone was available to make the service call and was told they had no one available. I asked three separate times to speak with someone with authority and each time placed on hold and a few minutes later each time it was said no one was available. Never did I get to speak with that person of authority. Asked for a call back when someone became available and I am still waiting. A reschedule for Tuesday was made but I have no hope at this point that this will happen either. Needless to say we still have no service and I am livid. Several days down, repeated calls and still no service. What is a person suppose to do?? Make it known and write a bad review..

  • Kim D

    Date: 11/14/2024

    awful experience. In a rural area and told by sales person (*********) that the internet service provided through them would work just fine in my area without a problem. Technician ******* was scheduled between 8-12 and did not communicate to let me know he would not be here until past that time. showed up around 3, hesitated to do his job and I had to contact ***** to explain the situation who was going to get in touch with the manager, then when ******* completed testing that i wasnt aware of needing to be done i was told that he couldnt get a strong enough connection to provide us with internet services after wasting my entire day. Would definitely NOT recommend this internet company to anyone. Lack of communication and information. False information that we are within internet range of service and taking my card information upon setting up my service date to be charged for services when it wasnt guaranteed nor mentioned to me that there was testing that needed to be done prior and the chance of not having internet access.

  • Heidee W

    Date: 07/19/2024

    While everyone seemed knowledgeable and friendly on the front end, getting our service up and running after installation has been a nightmare! Service was out within 2 days of installation and after 1 1/2 days and multiple phone calls, it was discovered that someone failed to activate our account - great! We think its fixed and good to go, but nope!! 2 days later, no service again but this time it is a hardware issue and they dont have a technician to fix it for 6 days!!! With a work from home job and a home that relies on internet service to do most things, including watching tv - a 6 day stint of no service is not acceptable customer service. I have made numerous calls to try and get the issue resolved more expeditiously but to no availso far, we have had Wisper for 11 days, but have only had service for 4 ?? So beware!!! If you dont need reliable, consistent internet access and good customer support, then this may be the company for you, but for us this has been a nightmare and a total time and energy **** on top of the complete inconvenience and inability to work from my home office. Internet is now a household utility and not a luxury and if youre going to provide such a service, you better have the man power to service issues in a timely manner!

  • Sarah O

    Date: 08/09/2023

    If you would have asked me a month ago, I would their internet speed was great. We waited over a month for them to hook up our service. Maybe a year later one of the radios went out. We waited a full week for someone to come out. Less than two weeks later we are without internet again with NO eta. The truck has been in the shop since last Friday morning and they still cannot give us an eta. No internet for us is no TV, next to no phone or text capability, etc. Internet is a utility, not a luxury. Why cant they rent a truck? Nope, they cant do that. The service makes me want to leave and go to a company with worse signal, but at least they can service their customers.

Wisper Internet is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.