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Find a Location

America's Car Mart has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • America's Car Mart

      1100 W Deyoung St Marion, IL 62959-4402

    • America's Car Mart

      3112 Broadway St Mount Vernon, IL 62864-2376

    • America's Car Mart

      1629 N Main St Benton, IL 62812-1970

    Business ProfileforAmerica's Car Mart

    Used Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.57/5stars

    Average of 14 Customer Reviews

    Customer Complaints

    35 complaints closed in last 3 years

    12 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    Trucks, Cars, Vans, SUVs

    Business Details

    This is a multi-location business.

    Find a Location

    America's Car Mart has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • America's Car Mart

        1100 W Deyoung St Marion, IL 62959-4402

      • America's Car Mart

        3112 Broadway St Mount Vernon, IL 62864-2376

      • America's Car Mart

        1629 N Main St Benton, IL 62812-1970

      Location of This Business
      1100 W Deyoung St, Marion, IL 62959-4402
      BBB File Opened:
      1/26/2005
      Years in Business:
      32
      Business Started:
      9/24/1991
      Business Started Locally:
      9/24/1991
      Business Incorporated:
      9/24/1991
      Type of Entity:
      Corporation
      Alternate Business Name
      • Auto Credit of Southern Illinois
      • Auto Credit of Southern IL Inc
      • Taylor Motor Company
      Hours of Operation

      Primary

      M:
      9:00 AM - 6:00 PM
      T:
      9:00 AM - 6:00 PM
      W:
      9:00 AM - 6:00 PM
      Th:
      9:00 AM - 6:00 PM
      F:
      9:00 AM - 6:00 PM
      Sa:
      9:00 AM - 5:00 PM
      Su:
      Closed
      Business Management
      • Mr. Steven Taylor, President
      • Amy Mullins, General Manager
      Contact Information

      Principal

      • Amy Mullins, General Manager

      Customer Contact

      • Amy Mullins, General Manager
      Additional Contact Information

      Fax Numbers

      • (618) 993-0477
        Primary Fax
      • (618) 242-5580
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      35 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/10/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      09/28/2022, I went to this dealership to purchase a vehicle which I did purchase. They never disclosed the actual price until after contract was signed and they still didn't say the exact amount. Pressured to purchase really in a hurry about it. Got the extended warranty instead of just the one that comes with it regularly. Mentioned a couple of things not working they claimed on vehicle like the back up camera that didn't work responds for that was we don't service those things. I should of walked away then but I didn't. A couple of weeks later it started making a sound that wasn't right and warning light came on I contacted them it was under warranty I went to a shop they suggested said the whole engine would have to be replaced, waiting on approval for it the vehicle stopped running completely had to wait two weeks for repairs only had it slightly under two months. Got that done lost my job because of it. Went to get tire replaced because it went flat a few months after that got my spare put on just because the mechanic was being nice the shop wouldn't install new tires because of the undercarriage is rusted and concerned it would break if lifted. So now I had to replace other tires also can't at a shop so had to myself the jack placement spot is rusted completely so had to do a work around on that, I need to replace tires again and brakes a few other things but because of the rusted undercarriage mechanic won't. They coated/painted it to hide this extensive damage. So basically I am driving unsafe in this vehicle. They also lied about recall notice on vehicle saying there wasn't one when there is not of significant importance but still there. Also though I don't know why the mechanic didn't include that structural damage when replacing the engine. I don't know. Some other issues that are there that isn't something you would know right away. Also price they charged well over asking price new for this vehicle it was used and not even close to that value.
      Read More

      Customer Reviews

      14 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Lorenzo T

      1 star

      06/15/2023

      A bunch of rude disrespectful sharks. I feel like I was scammed. They tell you one thing to get you to buy a month after purchase its a different story in a bad way. Horrible communication skills. Greedy cold blooded sharks.

      Local BBB

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