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Find a Location

Choo-Choo Works Inc. has 1 locations, listed below.

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    Business ProfileforChoo-Choo Works Inc.

    Retail Hobby Supplies

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    9555 W Lincoln Hwy, Frankfort, IL 60423-1429
    BBB File Opened:
    7/12/2022
    Years in Business:
    7
    Business Started:
    3/23/2017
    Business Incorporated:
    3/23/2017
    Type of Entity:
    Corporation
    Business Management
    • Mr. Anthony Shockwave, President
    Contact Information

    Principal

    • Mr. Anthony Shockwave, President

    Customer Contact

    • Mr. Anthony Shockwave, President

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/13/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On July 8, 2022 I took my grandson to the choo choo works- Hobby shop to buy him a train, my grandson chose a train with an old box but the owner-salesman told me it was new.The next day I asked my daughter if my grandson was happy with the train, she told me it didnt work well. I drove an hour to her house and indeed, the train only works for at the most a minute then the wheels start falling apart, not completely but they get loose while rolling, then they have to be putting together again for the train to work for few more seconds. On July 11th I took the train to the store to at least get it fixed. The owner saw me coming with the box and he come out to me with an attitude asking me whats up I said the train is not working properly, he responded, well if you want to get it fix, you have to pay I told him I wasnt going to pay for something broken that he sold me a couple days ago, he then said then you are stupid for buying something broken I said that I will make a complaint, he got close to me and shouts do you know who Im, Im a police officer so get the f*** out of my store and he kept shouting the next time bring someone smart to talk to me.After I left his store, I went to the police station to make a complaint, the report was made but they told me, its a civil matter.
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

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