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Find a Location

Dundee Ford has 1 locations, listed below.

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    Business ProfileforDundee Ford

    New Car Dealers

    Current Alerts For This Business

    Out of Business:
    According to information in BBB files, this business is no longer in business.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 12 Customer Reviews

    Customer Complaints

    19 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Dundee Ford is a new car and preowned dealership featuring the Ford brand. They also feature a service center and new parts department. Services include engine repair. oil changes and maintenance, wheel alignment, new tires, brake repair, vehicle inspections and more.

    Business Details

    Location of This Business
    800 Dundee Ave, East Dundee, IL 60118-3010
    BBB File Opened:
    5/17/2019
    Business Started:
    1/25/2018
    Business Incorporated:
    1/25/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Loquercio Automotive North LLC
    • Bob Loquercio Auto Group
    Business Management
    • Mr. Robert Loquercio, President/CEO
    • Ms. Julie Fitzpatrick, Office Manager
    Contact Information

    Principal

    • Mr. Robert Loquercio, President/CEO
    • Ms. Julie Fitzpatrick, Office Manager

    Customer Contact

    • Ms. Julie Fitzpatrick, Office Manager

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    19 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/05/2023

    Complaint Type:
    Order Issues
    Status:
    Answered
    I purchased a **** F150 lightning lariat from DUNDEE FORD and was given promises of several improvements to be done to the car that I can no longer do because the company is apparently shut down. I also looked at trading in with another company, and they told me in the contract that Im currently under looks very suspicious, and that I should report to Better Business Bureau and get A lawyer.There seem to be extra charges for trade-ins our buyouts of my old car in the amount of roughly $12,000
    Read More

    Customer Reviews

    12 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kelly R

    1 star

    12/20/2022

    BUYER BEWARE!!! I would not have given one star but I had too.I brought a vehicle from this location less then 60 day's a go worst vehicle ever and they do not care about the customer at all. Please do not go there. ****** did not go over what the car had to offer and when I brought issues to his attention they were just dismissed. After having a vehicle for less then 60 days I should not have to pay more then **** dollars to be able drive this vehicle. This location had the vehicle more then I have had and does not stand by their cars. **** the manager was supposed to call me once he had the car looked over, he told me to make sure I answer my phone on Monday ( which is today). Yes , I had to call him...not once but three times before I got a call back to just be told he will not fix the vehicle if I dont pay. I didn't get the chance to make my first payment before things went wrong with the car.Please beware and purchase your vehicles elsewhere.

    Local BBB

    BBB of Chicago & Northern Illinois

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