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          Find a Location

          Elkay Manufacturing Company has 16 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileElkay Manufacturing Company

            Wholesale Plumbing Supplies
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            1333 Butterfield Rd Ste 200

            Downers Grove, IL 60515-5613

            Visit Website
            (630) 574-8484

            Customer Reviews

            2/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            8 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 104

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            Elkay serves a wide array of customers providing plumbing, water-delivery, commercial, industrial, retail, and foodservice goods and services, as well as turnkey design and build for commercial interiors in the hospitality, educational and restaurant industries.

            Products & Services

            Sinks, Faucets, Cabinetry, Commercial Kitchens, Turnkey Commercial Interior Systems, Drinking Fountains, Bottle Fillers, Water Delivery Systems

            Business Details

            This is a multi-location business.

            Find a Location

            Elkay Manufacturing Company has 16 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              1333 Butterfield Rd Ste 200, Downers Grove, IL 60515-5613
              BBB File Opened:
              1/1/1966
              Years in Business:
              104
              Business Started:
              1/26/1920
              Business Started Locally:
              1/26/1920
              Business Incorporated:
              9/15/2008
              Type of Entity:
              Corporation
              Number of Employees:
              285
              Business Management
              • Ms. Linda Carlisle, Public Relations Specialist
              Contact Information

              Principal

              • Ms. Linda Carlisle, Public Relations Specialist

              Customer Contact

              • Ms. Linda Carlisle, Public Relations Specialist
              Additional Contact Information

              Fax Numbers

              • (630) 574-4504
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              8 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/08/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              Purchased filtered-water faucet from Elkay, product #LKAV7051F. Filter does not install as indicated in installation manual, specs, or video tutorial. Multiple email requests (1/24, 1/25, 1/31, 2/8) assistance (specifically replacement filter and replacement filter-holder for wall) have not resulted in any help.Multiple phone calls have also resulted in no help - each customer service rep telling me the person who can actually help will call me later. No return calls.I paid a lot of money for a filtered-water faucet, but there is no confirmation that I'm actually drinking filtered water.
              Read 7 More Complaints

              Customer Reviews

              4 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Jason N

              04/01/2024

              My mother purchased an Elkay kitchen faucet about 10 years ago and we couldn't be happier with it. Any issues we have had they handle promptly and have completely replaced one faucet and now they are replacing a faucet head that has had an issue for awhile. ******************* the customer rep got back to me when I reached out the same day and resolved the issue in 3 days. (weekend included)We are very happy with the product and more importantly the service considering how poor customer service is these days with many companies.Their products are not inexpensive however you get what you pay for and in this case we are extremely pleased.
              Read 3 More Customer Reviews

              Local BBB

              BBB of Chicago & Northern Illinois

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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