Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Computer Software

TrendSpider LLC
Visit Website(833) 587-3637
See Hours
Operating Hours
Monday2:00 AM - 10:00 PM
Tuesday2:00 AM - 10:00 PM
Wednesday2:00 AM - 10:00 PM
Thursday2:00 AM - 10:00 PM
Friday2:00 AM - 10:00 PM
SaturdayClosed
SundayClosed

About

About This Business

Charting Software for Active Investors. It offers a diverse set of tools ranging from real-time market data, to charts, technical analysis, backtesting software, market monitoring and alerting capabilities, pattern recognition and much, much more - all in one integrated platform. 

Photos and Videos

Business Details

BBB File Opened:
5/31/2019
Business Started:
5/10/2016
Business Started Locally:
5/10/2016
Business Incorporated:
3/9/2018
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
TrendSpider
Related Businesses:

SignalStack LLC

EdgeSpy LLC

Business Management:
Mr. Dan Ushman, CEO/Owner

Additional Contact Information

Principal Contacts
Mr. Dan Ushman, CEO/Owner
Customer Contacts
Mr. Dan Ushman, CEO/Owner
Social Media
LinkedIn
Facebook

Additional Information

Refund and Exchange Policy

Cancellation and refund policy for free trials and paid accounts
You may cancel automated renewal of your TrendSpider account by using our no-hassle online system (directions below) or by contacting us via e-mail, telephone or live chat. When you cancel your TrendSpider account, you are deactivating future automated renewals of the account. If you cancel during your trial period, you will still be able to continue to use the system until your trial ends, but at the end of your trial your subscription will not start, your account will shut off, and you will not be charged. If you cancel during your paid subscription (after 1 or more renewals), then you will continue to have access to TrendSpider until your pre-paid period has ended, and then your account will shut off automatically instead of renewing. If you do not cancel automatic renewal of your membership prior to your renewal date (or the end of your trial), we will (and you authorize us to) charge your membership fee to the credit card we have on file for you for that renewal period. All fees paid are non-refundable. All sales are final. It is your responsibility to manage your subscription.

Step-by-step cancellation instructions
To cancel future renewal, (a) first log into TrendSpider and click on your name on the top right corner of the screen. (b) In the menu that appears, click on Account & Settings. (c) Next, on the dialog window that opens, click on the Plan tab. (d) There, click on the Cancel Auto-Renewal link at the bottom to start the process of disabling future automatic renewals of your account. Be sure to complete the process and all steps. You will receive an e-mail confirmation once the process is complete.

If you have issues cancelling online or logging in, you may cancel by contacting us via telephone at (833) 587-3637 (Monday to Friday from 9am to 5pm Central Time) or by sending an E-mail (from the same e-mail address that your TrendSpider account is registered under) to [email protected].


More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.