Business ProfileforCBD Kratom

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims may come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

On 6/23/2022, BBB contacted the business regarding their advertised products on their website. The business advertised a price comparison with slashed pricing without disclosing what the comparison is based on.  In addition, BBB asked the business to substantiate health claims as advertised for the product as required by BBB’s Code of Advertising.

The business advertised the following product on their website:

As of 7/12/2022, business has not responded to BBB emails or substantiated claims.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims may come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

On 11/30/2023, BBB contacted the business regarding their advertised products on their website. The business advertised a price comparison with slashed pricing without disclosing what the comparison is based on.  Also, the business was asked to substantiate the health claims as required by BBB’s Code of Advertising.

The business advertised the following product on their website:

https://shopcbdkratom.com/

beeZbee Delta-8 THC Cartridges

$80.00 - $55.00

• Price comparison made without defining the base of each price.

  https://shopcbdkratom.com/products/8-thc-cartridges

  ”Mimosa: A sativa strain with 76.4% Δ8-THC great for increasing focus, boosting mood, and reducing anxiety and stress.

  Northern Lights: An indica strain with 85.7% Δ8-THC, known for its relaxing and calming effects and potential to help improve quality of sleep. 

  Sunset Sherbet: An indica strain with 78.9% of Δ8-THC, perfect for those looking to calm down, relieve stress, and focus on tasks and errands. 

  Pineapple Express: A popular sativa strain with 73.8% Δ8-THC that may help increase energy and boost mood. 

  Tropicana Cookies: A sativa strain with 78.7% Δ8-THC that may help reduce anxiety and stress while increasing focus.

  Runtz: An even balanced hybrid strain with 80.3% Δ8-THC, perfect for added relaxation, reducing anxiety, boosting mood, and improving quality of sleep.

  Trainwreck: A hybrid strain with 80.2% Δ8-THC, that may help help provide a boost in mood balanced with strong relaxation.

  King Louis XIII: An indica strain with 90.7%  Δ8-THC, that may help provide feelings of relaxation and increased sleepiness.

  Strawberry Cough: A sativa strain with 86.8%  Δ8-THC, that may be uplifting, energizing, and provide a mood boost.

  Wedding Cake: A hybrid strain with 88.1% Δ8-THC that may provide relaxing effects paired with a mood boost.

  https://shopcbdkratom.com/

  “Kratom is a relative of the coffee family and native to Southeast Asia where it was used for many years as a natural pain killer. Its active alkaloids ingredients can offer pain relief, energy, immune boost & focus.”

  “CBD is a safe, non-addictive substance derived from a natural chemical compound active in the hemp plant. It offers a variety of health benefits that reduce anxiety, pain, and sleeplessness without producing a ‘high’ for the user.”

• List of health claims needs to be substantiated.
•  

The location of your store at address 3434 N. Halsted St. has an awning that states the business is a Dispensary. The business must be listed on the Licensed Illinois Cannabis Dispensaries list to call itself a dispensary. 

The BBB Code of Advertising States:

1. Basic Principles of the Code

1.1 The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.

1.2 Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used.

1.3 An advertisement as a whole may be misleading by implication, although every sentence separately considered may be literally true.

1.4 Misrepresentation may result not only from direct statements, but by omitting or obscuring a material fact.

2. Comparative Price, Value and Savings Claims

BBB recognizes that truthful price information helps consumers make informed purchasing decisions and that comparative price advertising plays an important role in promoting vigorous competition among retailers. At the same time, misleading or unsubstantiated pricing claims injure both consumers and competitors. The following examples offer guidance on ensuring that pricing claims are truthful and not misleading.

2.1 Advertisers may offer a price reduction or savings by comparing their selling price with:

2.1.1 Their own former selling price;

2.1.2 The current selling price of identical products or services sold by others in the trade area (the area in which the company does business or where the advertisement appears) (e.g., “selling elsewhere at $_______.”); or

2.1.3 The current selling price of a comparable product or service sold by the advertiser or by others in the trade area (e.g., “comparable value,” “compares with products or services selling at $_____,” “equal to products or services selling for $_____”).

2.2 In each case, the advertisement must clearly and conspicuously disclose which basis of comparison is being used.

2.3 When these comparisons are made in advertising, the claims must be based on the provisions in Sections 3 - 7.

34. Claimed Results

Claims relating to performance, energy savings, safety, efficacy or results for a product or service should be based on recent and competent testing or other objective data.

As of 12/18/2023, business has not responded to BBB emails, modified or substantiate the information on the  website.