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Find a Location

Door 2 Door Moving Services Inc. has 1 locations, listed below.

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    Business ProfileforDoor 2 Door Moving Services Inc.

    Moving Companies

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    3507 W Montrose Ave, Chicago, IL 60618-1118
    BBB File Opened:
    9/15/2020
    Years in Business:
    6
    Business Started:
    9/29/2017
    Business Incorporated:
    9/29/2017
    Type of Entity:
    Corporation
    Number of Employees:
    6
    Business Management
    • Mr. Hidelberto Pineda, President
    Contact Information

    Principal

    • Mr. Hidelberto Pineda, President

    Customer Contact

    • Mr. Hidelberto Pineda, President
    Additional Contact Information

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/22/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Move date was 8/15/22. They showed up nearly an hour late and were in a rush because they had another job in the afternoon. They broke multiple items: rollator, 2 lamps, 3 home phones, and ripped and dented 3 more lamp shades. And my Christmas tree broke as well. The quoted price of the job went from $600.00 to $920.00 total cost all in cash. I have a witness, ************************* who is my sister. They did not even complete the job as they were supposed to reinstall everything. Boxes were thrown anywhere, even though they were clearly labeled as to what room the box should go in. It was total chaos from beginning to end. This job was local in the same town. They dumped all of my clothes on the bed and floor. These were the worst most unethical business I have ever dealt with. It looked like a tornado went through my new apartment when they left. I attached pictures of what it looked like when they were done. I have been trying to call them for the last week but get their voicemail, but the voicemail is full, so I am unable to leave a message.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gabrielle I

    1 star

    09/01/2021

    If I could give negative stars I would. I scheduled my move, on the phone, directly with Hidelberto. I immediately e-signed their quote to lock it in. The follow day, I called Hidelberto and spoke with him about the move. The day of the move, they were supposed to show up between ****pm. As the clock struck 2pm, I called Hidelberto who said he would reach out to the guys in the truck and call me back immediately. Twenty minutes went by - no call. I called him, no answer. Waited five more minutes, called again. No answer. Ghosted me on my moving day. Absolutely do not use.

    Local BBB

    BBB of Chicago & Northern Illinois

    BBB Reports On

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