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Business Profile

Medical Transportation

Pace Paratransit

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Medical Transportation.

About

Business Details

BBB File Opened:
9/12/2011

Additional Information

Business Categories
Medical Transportation

Latest Reviews

  • Carlette S

    "ADA Pace Paratransit has the worst customer service. The agents are very short with customers, knowing that the callers are disabled and senior citizens their level of patience is the pits." ... Read full review

  • Catherine K

    "I call in to schedule my appointment time for a pickup time to and from my appointments theyre usually late. If you have a return from your doctor visit they need to give us seniors at least 5 to 10 minutes to come out." ... Read full review

  • Shirley H

    "I set up AM pickup (after no one came at the time I was given I called 30 minutes later and was told they were working on getting me an ride) I had to cancel and take a Lyft at last minute. PM ride never showed either I waited on hold to speak to someone for 40 minutes only for me to cancel ride because once again they were working on getting me a ride." ... Read full review

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