About
Overview
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 12/2/2021
Years in Business: 107
Products and Services
Photos and Videos
Business Details
- Local BBB:
- BBB of Chicago & Northern Illinois
- BBB File Opened:
- 3/1/1952
- Business Started:
- 4/16/1919
- Business Started Locally:
- 4/16/1919
- Business Incorporated:
- 10/15/1927
- Type of Entity:
- Corporation
- Alternate Names:
- Kemper Life
- Kemper Auto
- Kemper Auto Commercial
- Business Management:
- Barbara Ciesemier, Vice President of Marketing
- Number of Employees:
- 7400
Additional Contact Information
- Customer Contacts
- Lisa McGuire, Compliance Manager
- Fax numbers
- Primary Fax: (314) 819-4768
Additional Information
- Other Resources
- Illinois Department of Insurance
100 W. Randolph St. Suite 9-301
Chicago IL 60601
Phone Number: (312) 814-2420
http://www.idfpr.com/doi
Latest Reviews
Ny'Quan H
"I am filing a formal complaint against Kemper (auto insurance claim handling) regarding an ongoing property damage claim that has been mishandled, delayed, and left REMOVEDvehicle was declared a total loss following an accident on or around January 16, 2026. Since that time, I have experienced significant delays in receiving proper payment for the loss of my vehicle as well as reimbursement for rental car expenses that I have been forced to continue paying out-of-pocket." ... Read full review
Jeannette A
"I had this insurance company from 2019 up until September 11/2024 due to being into an accident which was the other parties fault my car was a total loss and I had just renewed my insurance on 08/26/2024 I had the accident on 09/10/2024 my car was declared a total loss on 09/11/2024 but this company kept charging me every month for 5 months $369.82 I had to call them and Cancel my policy on February REMOVEDa prorated amount from the renewal from $377." ... Read full review
otto d
"I was involved in a hit and run in December 2025 gave police report to KEMPER INSURANCE CO. Company said auto is insured by Kemper." ... Read full review
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