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Business Profile

Infertility

ConceiveAbilities

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Infertility.

Complaints

Customer Complaints Summary

  • 13 total complaints in the last 3 years.
  • 13 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/11/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I'm following up on my complaint. 625650174679A. I have not heard back from the business but she has blocked my number and email. she has been paying out to everyone else who has done the referrals and still I'm waiting since October for 1300. this is unprofessional and I have clearly wasted my time. this business is very lazy and does not follow through on their word with payments. I would strongly suggest doing something else about their business.

  • Initial Complaint

    Date:01/19/2024

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was part of their referral program, and had achieved 8 total referrals, which were to be paid in $5 Amazon gift cards, equaling $40. I was told I would be paid within 30 days. I have been trying to get rewarded and sending emails since July. I was then told the person who told me this was no longer there, and I wouldn't receive payment if I contact them again. I have attached emails.

  • Initial Complaint

    Date:01/19/2024

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    So theyre running a referral program for surrogants. If you refer ************** complete the online form & qualify to be a surrogate then both parties, the one who referred & the one who was referred receive $50. They also had it to where you can track & see your stats & how many qualified referrals you had/have but for some reason, you can longer access that anymore. A few months back I referred a few people & had 2 qualified referrals & still havent been paid for them. I reached out a few times to no *********** they disabled the my stats to where you cant see how many qualified referrals you have. I still havent received any payment & the people I referred havent received any payment either. My quite a few emails I sent went without any answers or responses. They are misleading & dishonest & they still advertise the referral program. They run quite a few different referral programs. They also run one called The Milk Challenge where you & the person you refer put your email in & your supposed to receive $5 for every person who enters their email & those rewards were never paid out either.

ConceiveAbilities is NOT a BBB Accredited Business.

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