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Robinson Brothers Heating & Cooling has 1 locations, listed below.

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    Business ProfileforRobinson Brothers Heating & Cooling

    Heating and Air Conditioning

    Current Alerts For This Business

    Government Action: BBB reports on known government actions involving business’ marketplace conduct::
    Gov. Action
    On April 8, 2013 Cook County State's Attorney Anita Alvarez announced that she has filed a lawsuit under the Illinois Consumer Fraud and Deceptive Practices Act and the Illinois Home Repair and Remodeling Act against Robinson Heating & Cooling, and individually named Trevell Robinson who either owned or operated the company.

    Alvarez alleges that Trevell Robinson known as "The Defendant" is and was, at all times relevant hereto, engaged in the business of offering sale and selling, home repair, remodeling and construction services to members of the public. The Defendant did not possess a license, issued by the City of Chicago, to conduct a home repair business in the City of Chicago. The Defendant has advertised and marketed the services of "Robinson Brothers Heating & Cooling", on various online telephone directory listings.

    Alvarez also alleges that The Defendant entered into an agreement involving $25 or more for home repair and remodeling services while physically present at the residence of a consumer. The Defendant provided a consumer with a written contract that did not include, at the time of execution, a statutory "Notice of Cancellation", which completed copies of a cancellation notice form attached in duplicate to the contract.

    Alvarez alleges The Defendant did not orally notify a consumer of the right to cancel the contract within three days of the time of execution. The Defendant did not provide a copy of a "Home Repair: Know your Consumer Rights' pamphlet and an acknowledgement form, prior to the execution of a home repair and remodeling contract over $1,000.00. The Defendant also did not provide a consumer with a written contract for home repair or remodeling over $1,000.00 that stated either a business address, or a residential address with a post office box.

    Alvarez is seeking preliminary and permanently enjoining the Defendant from further violating the Home Repair and Remodeling Act, including but not limited to sections 15 and 20(a) of the Act. Preliminarily and permanently enjoining the Defendant and his agents, employees, and representatives, from conducting a home repair and remodeling business. Requiring the Defendant to pay restitution to members of the public damaged by the Defendant's violation of the Home Repair and Remodeling Act. Assessing against the Defendant a $50,000.00 civil penalty, and costs for the persecution and investigation of this action.

    At-a-glance

    Customer Reviews

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    Customer Complaints

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    Reasons for BBB Rating

    Business Details

    Location of This Business
    11203 S Hermosa Ave, Chicago, IL 60643-4229
    BBB File Opened:
    7/23/2002
    Years in Business:
    21
    Business Started:
    7/23/2002
    Business Started Locally:
    7/23/2002
    Alternate Business Name
    • Robinson Brothers
    • Robinson Bros Heating & Air Conditioning
    • R & B Heating & Cooling
    Business Management
    • Mr. Trevell Robinson, Owner
    Contact Information

    Principal

    • Mr. Trevell Robinson, Owner

    Customer Contact

    • Mr. Trevell Robinson, Owner
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    0 Customer Complaints

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    Local BBB

    BBB of Chicago & Northern Illinois

    BBB Reports On

    BBB reports on known marketplace practices.

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