Business ProfileforBridge Money, Inc.

I began using this app for cash back on purchases, I had no problems cashing out $3-$5 of my earned cash back from time to time. But the app recently launched a paid gaming option. The app has several games you can download on your smartphone and if you reach the required levels within the timeframe given, you are rewarded with cash back. The app also has a message on the gaming portion of the app, that says they encourage in app purchases in order to reach the required levels faster. So I did this with 2 different games and made in app purchases in both of the games, in order to reach the required level in time. The first game: Travel town I successfully completed in the first week of February. I was given a message from the app that said I would be awarded ***** bridge coins (equal to $50.00) but that it would be 30 days before I would be allowed to cash it out. During this 30 days, I downloaded a second game called **************** I successfully completed two different level goals for this and was given a message from the app that I would be rewarded ***** bridge coins for the first level requirement, that I reached and an additional ***** bridge coins for the second level requirement that I reached. Again the app stated I would have to wait 30 days to cash out these rewards. On March 1st 2024, my ***** bridge coins for the first game were finally awarded to my account. But ever since that day, the app will not allow me to cash out anything. The app just doesnt respond, every time I click cash out. Ive contacted their support team via email several times and have always received the same response: try it again later I have asked for a support phone number and was told they do not have one. I have now tried cashing out several times per day for over a month straight. I currently have $69.51 sitting in my bridge app, that it will not allow me to withdraw. As well as, $30.00 pending that says it will become available on 04/03/2024.