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Business Profile

Event Ticket Sales

Rateyourseats.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Event Ticket Sales.

Reviews

Customer Review Ratings

4.06

Average of 70 Customer Reviews

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Review Details

  • Angie N

    Date: 05/06/2024

    My tickets were phenomenal but the price was outrageously overpriced! I swear the fees were almost $500! I was mortified to see the final tally! I bought one ticket that would generally sell for around $500 but the one through this site was $977! Wont be using these peeps again.

    Rateyourseats.com

    Date: 05/08/2024

    Hi *****,Thanks for taking the time to leave a review. As a secondary marketplace, the ticket prices on our site are set by individual sellers and may be above or below face value. If we can provide any additional assistance or order status information, we can be contacted directly at ******************** and we hope you enjoy your event.Warm regards

  • Scott W

    Date: 05/05/2024

    A+ fulfilled commitment 100% and provided tickets a few days in advance

    Rateyourseats.com

    Date: 05/06/2024

    Hi *****,Thanks for taking the time to leave a review. We're happy to hear your tickets were delivered a few days in advance and we hope you enjoy your event! If we can provide any additional assistance or order status information, we can be contacted directly at [email protected] regards

  • Allison W. L

    Date: 02/28/2024

    Legit site with great customer service! Seats were as promised at a great price.

    Rateyourseats.com

    Date: 02/29/2024

    Hi *******,Thank you for taking the time to leave a review. We're happy to hear we were able to help you find seats at a great price and that they were delivered as promised! If we can be any assistance for future ticketing needs, feel free to contact us directly at [email protected] regards

  • Carolyn D

    Date: 12/13/2023

    Rate Your Seats. Rolling Stones AARP presale Nov 29th. Purchased sect 135, 136 for inflated price. My 135/136 section tickets did not reveal obstructed view. Customer support was unclear --she did use word obstructed--but I thought that was why I did not receive tickets promptly. She offered inconvenience fee-- I did not understand SEATS obstructed. She never told me all 4 of Sect 136 were obstructed and the tickets still don't include that.Total paid on Nov 29 was $1083 + $2883 for 4 other tickets= $3900 approx .4 tickets do not state obstructed view as I see them today!Today, Dec 13th, you buy Sections, 135 and 136 for $199/ w/ $50 service fee/$5 handling fee. I paid $97.50 each handling for 2 tickets, 5 minutes later the service fee was $139.50 per ticket! Run around to say the least. Justy as the class action suit for ***********************. Their terms are not clearly stated, fraudulent pricing, unfair competition. yep I paid $3900. for 6 tickets now selling for $250 each including fees. so total of $1500 if I purchased today.

    Rateyourseats.com

    Date: 12/13/2023

    Hi *******,Thanks for taking the time to leave a review. We require sellers to note obstructed views on their ticket listings if that information has been previously set by the venue. If necessary, they will appear in the seller notes when browsing ticket listings. Additionally, since we are a secondary marketplace, ticket prices are set by individual sellers and may exceed face value, or fluctuate per event based on factors such as timing and demand. If you would like us to review the seller notes for your order to ensure they were accurate, we can be contacted directly at [email protected] regards

  • Melinda H

    Date: 11/19/2023

    No problems at all. Tickets came early and required a signature. Great to have our own bathrooms, bar and food counter. Very happy with Rateyourseats.com.

    Rateyourseats.com

    Date: 11/27/2023

    Hi *******,Thank you for taking the time to leave a review. We're happy to hear that you had no issues with your order and that you enjoyed all of the amenities that came with your tickets! If we can provide any assistance for future ticketing needs, feel free to contact us directly at [email protected] regards

  • Josie T

    Date: 11/10/2023

    This is a fraudulent scam site they send you the original email that states Ticketmaster ******, and then they follow up with a ******** pricing give you the full amount and then they send you another email that states youve just paid an American funds biggest rip off everyone, please call your lawyer let everyone know on social media, never to order anything from this place

    Rateyourseats.com

    Date: 11/13/2023

    Hi *****,Thanks for taking the time to leave a review. Our goal is to make the ticket buying process as seamless as possible and we are sorry to hear that was not the case with your order. We'll be having our development team look into international orders to see if there is a way to improve the user experience on our site. If we can provide any additional assistance, we can be contacted at [email protected] regards

  • DALLAS J

    Date: 10/30/2023

    I made a purchase Saturday night for a ******* ****** game in ********* on Sunday.. when I woke up in the morning I still did not have my tickets so we drove from ******* to *********.. I stopped Midway and called their customer service as I did not get a response through email.. after about ********************************************************************************************************* comparable tickets as a replacement that were actually better than the ones I purchased. I have season tickets for the Falcons so I do not use anyone to buy tickets for home games but I do ************* game tickets. and due to the wonderful customer service I received after the initial anxiety I will definitely use them again.

    Rateyourseats.com

    Date: 10/31/2023

    Hi ******,Thank you for taking the time to leave a review. We're glad to hear our service team was able to resolve this for you and that they found better tickets than your original order! If we can provide any assistance for future road game ticket purchases, feel free to contact us directly at [email protected] regards

  • Rose M

    Date: 10/26/2023

    Not only are they not up front letting you know that you are buying third party tickets that are twice as expensive. Their customer service ***** tells me that I can't get a refund for a cancelled concert cancelled the day of the event(50cents). (They say it wasn't cancelled just postponed. **** )Even though they said this, they refused to send me written or emailed confirmation that they refuse to refund me. (apparently they have something to hide if they cant backup their policies with email .They charge you through a third party carrier so you can't dispute with your credit card company. It wasn't until three months later they rescheduled for 7 months from the original date. They are the worst company I have ever dealt with and are unscrupulous!

    Rateyourseats.com

    Date: 10/27/2023

    Hi ****,Thank you for taking the time to leave a review. We aim to make the ticket buying process as seamless as possible, and we're sorry to hear that was not the case with your order. We also strive for transparency about being a secondary ticket marketplace, which is why we have disclaimers on our site and at checkout that state prices are set by sellers and may be above or below face value. We appreciate your feedback and will pass this over to our development team to see if we can improve the user experience on our site.Warm regards

  • TOM T

    Date: 10/16/2023

    DO NOT BUY FROM THIS OUTFIT, READING THE REVIEWS IF TRANACTIONS ARE SUCESSFUL EVERYONE IS SATISFIED WITH THEIR PURCHASE, BUYER BEAWARE WHEN TRANSACTIONS DO NOT OCCUR. MONIES HAVE BEEN TAKEN BUT NO TICKETS. THEY ARE NOT CAPABLE TO RESOLVE ANY ISSUES, BETTER BUSINES BUREAU HERE WE COME.NEVER HAD THESE ISSUES WITH TICKETMASTER OR SEAT GEEK. BANK CANCELLED ORDER. ORDEING NOW THROUGH SEAT GEEK. F*** THIS COMPANY!

    Rateyourseats.com

    Date: 10/17/2023

    Hi ***,Thanks for taking the time to leave a review. Our goal is to make the ticket-buying process as smooth as possible, and we're sorry to hear that was not the case with your order. If we can provide any additional assistance, we can be contacted directly at ********************* Warm regards

  • Lauren J

    Date: 09/22/2023

    Horrible business. Hold your money and tickets hostage until as late as possible. I am still waiting for my tickets for an event in 4 days. Do not buy from this seller.

    Rateyourseats.com

    Date: 09/24/2023

    Hi ******,Thanks for taking the time to leave a review. We're sorry to hear that the ticket delivery with your order has been slower than expected. If you'd like our team to take a closer look at your order, feel free to contact us directly at [email protected] regards

Rateyourseats.com is NOT a BBB Accredited Business.

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