Reviews
This profile includes reviews for Beyond Finance's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 9,789 Customer Reviews
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Review fromValerie S
Date: 10/03/2022
5 starsV everyone is so friendly and helpful. They have been a great help to me. They never make you feel horrible about the situation you are in.Review fromNeda B
Date: 10/03/2022
5 stars**************** went above and beyond to help and to answer several questions with great clarity. She made a few helpful suggestions and she asked her colleagues to provide the answers that were in their purview. It is very rear to come across such a great professional who was knowledgeable and kind.Thank you ****************.Review fromAuthor W
Date: 10/03/2022
5 starsAs a former customer service manager, and a current business owner, I have to say that I am extremely impressed with the level of customer service that I received today from *****************************. When I called in, I was pretty upset because what was explained to me before by someone else was inaccurate. She helped clear up issues caused by that information I received as well as taking the time to go over the details of what I needed to be fixed. Overall, I am 100% satisfied with my call today. Thank you!!Review fromKizzy H
Date: 10/03/2022
5 stars**** was great and so was ******! **** is everything anyone one is blessed to speak with, he was kind and empathetic. He deserves every acknowledgment.Review fromLeonard L
Date: 10/03/2022
2 starsYou are very slow resolving any debt issues with the creditors. If you would have given me the finances that I asked for - all accounts would have been paid off two (2) months ago.I guess you can say that I am very dissatisfied with your firm.
Beyond Finance
Date: 10/04/2022
We appreciate you sharing this, *******. Were sorry to hear that your program didnt conclude as quickly as you expected.Our goal is to get our clients out of debt as quickly as possible. Unfortunately, not all creditors approach resolutions the same way and for this reason, program timeline estimates cannot be guaranteed.Wed like to discuss options for expediting your graduation. A member of our team will be reaching out shortly to speak with you.Client Success TeamReview fromSOLOMON D
Date: 10/02/2022
5 starsI am going to start living stress free life with the great help of Beyond Finance *********** Services. I have great appreciation for the team. They are very helpful.Thank you so much.Beyond Finance
Date: 10/04/2022
Thanks for the positive feedback, *******!We know that being in debt can be stressful, so were glad to hear that our program is making you feel less stressed about your financial future!During your program, keep track of your progress by viewing your program online [https://www.beyondfinance.com/] or by contacting us with questions at **************************************** or ************. Were here to help.- Client Success Team at Beyond FinanceReview fromDawn R.
Date: 10/02/2022
1 starLack of transparency. Good sales pitch. Tell you they know your creditors and can settle your debt for 50-55%. In reality after they settle for 65-70% and you pay their 25% and then taxes on your written off amount you pay more than you actually owed to start with. They send you communication telling you they have done all they could. Results do not show what they tell you in the sales pitch to get you to sign up. Very bad decision. Im in a worse place now than I had been. Btw they make it sound like they will negotiate and this will be a relief but they only negotiate one account at a time and only when you have enough money in your account. Not at all what I thought I was signing up for. I know -read the small print. Well at sign up they rush you through the document paraphrasing what it says without providing you a copy to review in advance. Very discouraged. Would not recommend!Beyond Finance
Date: 10/04/2022
We appreciate your review, ****. Our goal is to be transparent about our debt resolution program, which includes being upfront with our clients about our process, timeline and fees. Even with our fees, working with us can be significantly less expensive than paying the full amount owed to creditors, which includes higher interest and fees. Wed love the opportunity to continue working with you, and are keen to further discuss your experience and get this resolved. A member of our team will be reaching out shortly to speak with you. - Client Success Team at Beyond FinanceReview fromJacque M
Date: 10/02/2022
5 starsVery professional and helpful. You can hear the care in their voice.Beyond Finance
Date: 10/04/2022
Thanks for the great feedback, ******! We are glad to hear that you're having a fantastic experience with our team! We put a lot of work into helping our clients move toward a ****************** future with care and kindness, so well be sure to pass your wonderful words on to them.Thanks for choosing Beyond Finance!Client Success TeamReview fromHolly C.
Date: 10/02/2022
5 starsVery helpful in reducing my debt and helping me get it paid offBeyond Finance
Date: 10/04/2022
Hi *****, Thanks for the great feedback, and congratulations on moving beyond debt! We are glad to hear that our program is working for you. People seeing real results is what its all about. Thanks, Client Success Team at Beyond Finance
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