Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Consumer Finance Companies

OppLoans

Reviews

Customer Review Ratings

3.78/5 stars

Average of 200 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromLearly C

    Date: 12/29/2024

    5 stars
    I think OppLoans are easy and very secure when applying for a loan when in need .

    OppLoans

    Date: 01/03/2025

    Thank you for your feedback! We appreciate your business and value you as a customer!


    Best regards,
    The ********************** Team

  • Review fromDuriel H

    Date: 12/19/2024

    1 star
    I want to start by saying this company has you waiting for days with an answer to helping you or not helping you. Unfortunately, I had some unexpected expenses just getting out of the hospital and needed some assistance with trying to cover my rent. I went through the whole process of getting a loan which isn't easy because they communicate with you when they want all of your information but after that, you have to call them daily. Needless to say, I haven't gotten an update yet and from the ***** of God, I was able to borrow from a friend just in time before getting evicted. My biggest challenge was trusting that you would have an answer in 24 hours. False advertisement. I will never recommend Opp Loans to anyone. Especially if your on a time limit and need help asap.

    OppLoans

    Date: 12/27/2024

    We appreciate you reaching out to OppFi and providing feedback on your recent experience.  As a valued customer this is not the impression, we wish for you to have about the company. We value our customers and understand how important it is to offer exceptional service. We apologize for any dissatisfaction you may have experienced with our loan process.However, after conducting a thorough investigation, we were unable to locate an account associated with the email address you have provided. We value your feedback,and we would like to discuss your concern further. Please contact us at ********************************************* or by calling ************** so we may locate your information and make any necessary updates. We appreciate your business and hope to have the opportunity to provide you with better service in the future.

    Best regards,
    The OppFi Team
  • Review fromAnnette K

    Date: 12/18/2024

    4 stars
    One of the easiest loans Ive taken out. Simple, straightforward application. User friendly and manageable. *** not had to deal with customer service so I cant speak to that but the process itself was excellent.

    OppLoans

    Date: 12/19/2024

    Thank you for your feedback! We appreciate your business and value you as a customer!


    Best regards,
    The ********************** Team

  • Review fromDaniel H

    Date: 12/03/2024

    1 star
    You can't manage auto pay online You should be able to.

    OppLoans

    Date: 12/06/2024

    We are sorry your experience with us was not to your satisfaction and we appreciate your feedback. If you would like to discuss your concern further, please contact us at *********************************************************************** or by calling **************. 


    Best regards,
    The OppFi Team

  • Review fromKea R

    Date: 12/03/2024

    1 star
    When you try and refinance, they don't give you what you paid. They give you less, meaning they give you the principal but not the interest you paid. HIGHWAY ROBBERY!!! Totally unfair...you've been warned, stay away!

    OppLoans

    Date: 12/06/2024

    We are sorry your experience with us was not to your satisfaction and we appreciate your feedback. If you would like to discuss your concern further, please contact us at *********************************************************************** or by calling **************. 


    Best regards,
    The OppFi Team

  • Review fromJanet F

    Date: 12/01/2024

    5 stars
    My experience with this business has been very positive. Definitely will continue to do business this financial company. I have and would recommend opploans to my family and friends.

    OppLoans

    Date: 12/06/2024

    Thank you for your feedback! We appreciate your business and value you as a customer!


    Best regards,
    The ********************** Team

  • Review fromRamon C

    Date: 11/22/2024

    5 stars
    Great customer service and the money is there the day they said will be.

    OppLoans

    Date: 11/29/2024

    Thank you for your feedback! We appreciate your business and value you as a customer!


    Best regards,
    The ********************** Team

  • Review fromTrena H

    Date: 11/20/2024

    5 stars
    That was fast and easy. Approval and funds the same day!

    OppLoans

    Date: 11/22/2024

    Thank you for your feedback! We appreciate your business and value you as a customer!


    Best regards,
    The ********************** Team

  • Review fromNahla T

    Date: 11/17/2024

    5 stars
    Very easy and fast process helped me with my emergency situation many thanks ??

    OppLoans

    Date: 11/22/2024

    Thank you for your feedback! We appreciate your business and value you as a customer!


    Best regards,
    The ********************** Team

  • Review fromAllen M

    Date: 11/09/2024

    5 stars
    Helped when I needed it at the worst possible time.many thanks

    OppLoans

    Date: 11/15/2024

    Thank you for your feedback! We appreciate your business and value you as a customer!


    Best regards,
    The ********************** Team

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.