OppLoans

Consumer Finance Companies
We are an On-Line Consumer loan company that services the subprime community. We are the most respected loan company of our kind in the coun… Read More

130 E Randolph St

Ste 3400

Chicago, IL 60601-6379

07:00 AM - 07:00 PM

Accreditation

Accredited Since: 1/1/2016

Years in Business: 9

BBB Rating
A+

Customer Reviews are not used in the calculation of BBB Rating

Customer Reviews

Average of 1184 Customer Reviews

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Overview

We are an On-Line Consumer loan company that services the subprime community. We are the most respected loan company of our kind in the country.

Business Details

Location of This Business
130 E Randolph St Ste 3400, Chicago, IL 60601-6379

BBB File Opened:9/5/2012
Years in Business:9
Business Started:10/6/2009
Business Started Locally:10/6/2009
Business Incorporated:12/7/2015 in DE
Accredited Since:1/1/2016
Type of Entity:Limited Liability Company (LLC)
Alternate Business Name
  • Opportunity Financial, LLC
Related Businesses
Business Management
  • Mr. Jared Kaplan, CEO
Contact Information

    Principal

  • Mr. Jared Kaplan, CEO
Additional Contact Information

Phone Numbers

Addresses

Customer Complaints

123 Customer Complaints

Need to file a complaint? BBB is here to help. We’ll guide you through the process. How BBB Processes Complaints and Reviews

Most Recent Customer Complaint
Complaint Type: Delivery Issues
Status: Answered
Like many others I was told that I was preapproved for a loan. I gave them my banking info and copies of SSDI award letter , disability private contract pay stubs and direct deposit access. My income was far above their required for a $1000 loan. Called and emailed several times and spoke with Tiffany , “my loan advisor”. She accessed my bank account and still no contact from them and no funds. I too think they are a scam company . They keep asking me for prof of my $2200 deposit and I e explained 3 times it’s $2600 and it’s SSDI, which they received an unloaded copy 2 times.
Read More
OppLoans Response

August 6, 2019

Re: BBB Complaint 13720360

To Whom It May Concern:

This is the response of Opportunity Financial (“OppLoans”) to the Better Business Bureau complaint 13720360 made by Michelle C****** on July 20, 2019.

Ms. C****** states that she was preapproved for a loan and provided proof of income and has still not received the funds. She is requesting that her data be removed from our records.

OppLoans strives to provide valuable products coupled with high customer service. In

certain states, OppLoans partners with ******* **** (“********) to offer small dollar

installment loans to borrowers with less than perfect credit history. In this partnership,

******* is the lender and provides funds to consumers while OppLoans provides loan

servicing throughout the life of the loans. The background on this loan is as follows:

?       There is one application associated with Michelle C****** in the amount of $1000.

?       The date of application was July 26, 2019.

?       Additional information was requested as proof of income.

?       Pursuant to the complaint, a second review was conducted.

?       Ms. C****** was contacted several times and invited to re-open the application.

?       Ms. C****** has not responded, and the application has been closed for incompleteness.

?       Ms. C****** can contact us and opt out of any further communications.

?       OppLoans is required by federal law to keep her information on file for at least 25 months.

?       We are committed to protecting the privacy and confidentiality of her personal information.

We hope this resolves all concerns, but if you have additional questions or wish to speak with us, you may reach me 312********* * *** or *******@opploans.com.

Sincerely,

Carrie ******

Director of Compliance

Opportunity Financial, LLC

Read More

Customer Reviews

1184 Customer Reviews

What do you think? Share your review.

How BBB Processes Complaints and Reviews

Most Recent Customer Review

Kesha s

08/20/2019

Paid off my pay off balance as it showed on the screen. 1307.63. They 4 days later tried to charge $81.63 and said that the payoff balance was incorrect on the screen, and that it was because it was *** and not by a debit card. (well everything i paid by ***.... and therefore it has been gaining interest by the day. This place is a scam, you keep paying off their "shown payoff balance" but you will continually keep owing because they wait to pull the money from you account. WILL NEVER DO BUSINESS WITH THEM AGAIN.
...

Business Details

Location of This Business
130 E Randolph St Ste 3400, Chicago, IL 60601-6379

BBB File Opened:9/5/2012
Years in Business:9
Business Started:10/6/2009
Business Started Locally:10/6/2009
Business Incorporated:12/7/2015 in DE
Accredited Since:1/1/2016
Type of Entity:Limited Liability Company (LLC)
Alternate Business Name
  • Opportunity Financial, LLC
Related Businesses
Business Management
  • Mr. Jared Kaplan, CEO
Contact Information

    Principal

  • Mr. Jared Kaplan, CEO
Additional Contact Information

Phone Numbers

Addresses

Local BBB

BBB of Chicago & Northern Illinois

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.

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BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.