OppLoans
Consumer Finance Companies
130 E Randolph St
Ste 3400
Chicago, IL 60601-6379
07:00 AM - 07:00 PM
Accreditation
Accredited Since: 1/1/2016
Years in Business: 9
Want a quote from this business?
Request a QuoteOverview
Customer Complaints
123 Customer Complaints
Need to file a complaint? BBB is here to help. We’ll guide you through the process. How BBB Processes Complaints and Reviews
Most Recent Customer Complaint
07/30/2019
OppLoans Response
08/06/2019
August 6, 2019
Re: BBB Complaint 13720360
To Whom It May Concern:
This is the response of Opportunity Financial (“OppLoans”) to the Better Business Bureau complaint 13720360 made by Michelle C****** on July 20, 2019.
Ms. C****** states that she was preapproved for a loan and provided proof of income and has still not received the funds. She is requesting that her data be removed from our records.
OppLoans strives to provide valuable products coupled with high customer service. In
certain states, OppLoans partners with ******* **** (“********) to offer small dollar
installment loans to borrowers with less than perfect credit history. In this partnership,
******* is the lender and provides funds to consumers while OppLoans provides loan
servicing throughout the life of the loans. The background on this loan is as follows:
? There is one application associated with Michelle C****** in the amount of $1000.
? The date of application was July 26, 2019.
? Additional information was requested as proof of income.
? Pursuant to the complaint, a second review was conducted.
? Ms. C****** was contacted several times and invited to re-open the application.
? Ms. C****** has not responded, and the application has been closed for incompleteness.
? Ms. C****** can contact us and opt out of any further communications.
? OppLoans is required by federal law to keep her information on file for at least 25 months.
? We are committed to protecting the privacy and confidentiality of her personal information.
We hope this resolves all concerns, but if you have additional questions or wish to speak with us, you may reach me 312********* * *** or *******@opploans.com.
Sincerely,
Carrie ******
Director of Compliance
Opportunity Financial, LLC
Customer Reviews
1184 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Kesha s
08/20/2019
Business Categories
Local BBB
BBB of Chicago & Northern Illinois
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.