About
Overview
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 6/14/2019
Years in Business: 10
Products and Services
Photos and Videos
Business Details
- Local BBB:
- BBB of Chicago & Northern Illinois
- BBB File Opened:
- 5/31/2019
- Business Started:
- 5/10/2016
- Business Started Locally:
- 5/10/2016
- Business Incorporated:
- 3/9/2018
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Names:
- TrendSpider
- Related Businesses:
SignalStack LLC
EdgeSpy LLC
- Business Management:
- Mr. Dan Ushman, CEO/Owner
Additional Contact Information
- Principal Contacts
- Mr. Dan Ushman, CEO/Owner
- Customer Contacts
- Mr. Dan Ushman, CEO/Owner
Additional Information
- Payment methods
- All major credit cards: Visa, Mastercard, American Express and Discover Card
- Refund and Exchange Policy
Cancellation and refund policy for free trials and paid accounts
You may cancel automated renewal of your TrendSpider account by using our no-hassle online system (directions below) or by contacting us via e-mail, telephone or live chat. When you cancel your TrendSpider account, you are deactivating future automated renewals of the account. If you cancel during your trial period, you will still be able to continue to use the system until your trial ends, but at the end of your trial your subscription will not start, your account will shut off, and you will not be charged. If you cancel during your paid subscription (after 1 or more renewals), then you will continue to have access to TrendSpider until your pre-paid period has ended, and then your account will shut off automatically instead of renewing. If you do not cancel automatic renewal of your membership prior to your renewal date (or the end of your trial), we will (and you authorize us to) charge your membership fee to the credit card we have on file for you for that renewal period. All fees paid are non-refundable. All sales are final. It is your responsibility to manage your subscription.Step-by-step cancellation instructions
To cancel future renewal, (a) first log into TrendSpider and click on your name on the top right corner of the screen. (b) In the menu that appears, click on Account & Settings. (c) Next, on the dialog window that opens, click on the Plan tab. (d) There, click on the Cancel Auto-Renewal link at the bottom to start the process of disabling future automatic renewals of your account. Be sure to complete the process and all steps. You will receive an e-mail confirmation once the process is complete.If you have issues cancelling online or logging in, you may cancel by contacting us via telephone at (833) 587-3637 (Monday to Friday from 9am to 5pm Central Time) or by sending an E-mail (from the same e-mail address that your TrendSpider account is registered under) to [email protected].
- Other Resources
- Certified Financial Planner Board of Standards, Inc.
1425 K Street NW
Washington DC 20005
http://www.cfp.net/Financial Industry Regulatory Authority
Securities & Exchange Commission
175 West Jackson Blvd.
Chicago IL 60604
Phone Number: (312) 353-7390
http://www.sec.gov
[email protected] - Business Categories
- Computer Software, Financial Planning Consultants, Computer Software Developers, Software Testing, Data Analytics, Charts
Frequently asked questions about TrendSpider LLC
Is TrendSpider LLC BBB Accredited?
Yes, TrendSpider LLC has been a BBB Accredited Business since June 14, 2019.
What is the BBB rating of TrendSpider LLC?
TrendSpider LLC has an A+ BBB rating. Ratings run from A+ to F and are BBB's opinion of how a business is likely to interact with its customers, based on complaint history, transparency, and available public data.
How many complaints does TrendSpider LLC have on BBB?
TrendSpider LLC has 6 complaints filed with BBB in the last 3 years, none of them in the last 12 months. This profile includes complaints for the headquarters and corporate-owned locations of TrendSpider LLC.
How do I file a complaint against TrendSpider LLC?
Where is TrendSpider LLC located and what areas does it serve?
TrendSpider LLC is headquartered at 410 Robert Parker Coffin Rd Ste 2B, Lake Zurich, IL 60047-9515. Service area: N/A - Software-as-a-Service / Global.
What does TrendSpider LLC do?
The BBB Business Profile for TrendSpider LLC describes the business as follows: Charting Software for Active Investors. It offers a diverse set of tools ranging from real-time market data, to charts, technical analysis, backtesting software, market monitoring and alerting capabilities, pattern recognition and much, much more - all in one integrated platform. Business category: Computer Software.
How long has TrendSpider LLC been in business?
TrendSpider LLC has been in business for 10 years, since 2016.
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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.