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Business ProfileforHarris & Harris, Ltd.
Current Alerts For This Business
On February 1, 2024, in the State of Washington King County Superior Court, the State of Washington and Providence Health & Services Washington; Swedish Health Services; Swedish Edmonds; and Kadlec Regional Medical Center; Optimum Outcomes, Inc.; and Harris & Harris, Ltd entered into a Consent Decree.
The state’s amended complaint asserted that Harris &Harris, Ltd. collected on medical debt without informing patients of their right to request specific information about their medical debt. The debt collectors also failed to provide a phone number for the hospital where patients received care, so that they could learn about their financial assistance rights. Today’s legally enforceable agreement only resolves the lawsuit with Harris & Harris.
Today’s resolution requires Harris & Harris shall, directly or indirectly, pay the State the amount of $1,000,000. The Attorney General shall use the funds for recovery of its costs and attorneys’ fees in investigating this matter, future monitoring and enforcement of this Consent Decree, future enforcement of RCW 19.86, or for any lawful purpose in the discharge of the Attorney General’s duties at the sole discretion of the Attorney General. For more details, please click here.
On 2/28/2024, BBB submitted a written request to the company encouraging them to address the pattern of complaints.
• Service Issue=
o Consumers allege their relatives and employers are being contacted about a supposed debt thereby violating consumer privacy rights
o Consumers allege that they receive incessant calls from the business
o Consumers allege that debts are unsubstantiated or verifiable
• Billing Or Collection Issue=
o Consumers allege being billed double.
o Consumers allege inaccurate billing.
o Consumers report the business is not updating payments made insurance
• Customer Service Issue=
o Consumers allege lack of transparency as the business calls but provides no information as to the nature of call or any other detail about supposed debt.
o Consumers allege that business does not update old accounts
o Consumers allege that the business does not follow through on requests to update accounts or debts.
At-a-glance
Customer Complaints
317 complaints closed in last 3 years
137 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Products & Services
Business Details
- Location of This Business
- 111 W Jackson Blvd STE 400, Chicago, IL 60604-4135
- BBB File Opened:
- 7/28/2015
- Years in Business:
- 56
- Business Started:
- 4/29/1968
- Business Started Locally:
- 4/29/1968
- Business Incorporated:
- 3/29/1977
- Accredited Since:
- 7/17/2018
- Type of Entity:
- Corporation
- Related Businesses
- Hours of Operation
Primary
- M:
- 8:00 AM - 7:00 PM
- T:
- 8:00 AM - 7:00 PM
- W:
- 8:00 AM - 7:00 PM
- Th:
- 8:00 AM - 7:00 PM
- F:
- 8:00 AM - 7:00 PM
- Sa:
- Closed
- Su:
- Closed
- Business Management
- Mr. Sal Hazday, President/CEO
- Mr. Aryeh Derman, Attorney
- Mr. Jeff Endebak, Attorney
- Mr. David Harris, Vice President
- Contact Information
Principal
- Mr. Sal Hazday, President/CEO
- Mr. Jeff Endebak, Attorney
- Mr. David Harris, Vice President
Customer Contact
- Mr. Jeff Endebak, Attorney
- Additional Contact Information
Phone Numbers
- (312) 251-2300Other Phone
- (312) 251-2300
Customer Complaints
317 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
04/08/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Customer Reviews
94 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Lisa P
04/10/2024
Harris & Harris, Ltd. Response
04/11/2024
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