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Business Profile

Casino

PlaySugarHouse.com
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for PlaySugarHouse.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Review Ratings

    2.33

    Average of 3 Customer Reviews

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    Review Details

    • Horace F

      Date: 12/07/2025

      I have deposited using my digital wallet dont have physical card but have bank statements and letter from bank to prove my account history that the account belongs to me and my with draw has been under review for days I got an notification to verify card and I told them I have no card it was digital but I have all the necessary credentials to prove Im the owner of the account and then another issue popped up because I mentioned I needed my money to pay a bill so they put my account under review for responsible gambling which is a joke from other reviews Ive seen these situations dont get handled and the holidays are here I need my founds

    • Cory B

      Date: 11/08/2025

      So if youre looking for a variety of games that all straight up steal ur money and never pay out. This is ur app. It seems that if by chance u do withdraw anything, the next 4-5 deposits you have, are basically a donation. There is no randomness in this. This is the type of app that works like this. Yes sure we will let u win 200 dollars but only after you spend 400 dollars. And it just does that on repeat. Dont let the A+ rating fool you. Im sure they are paying the BBB OFF JUST LIKE THEY ARE PAYING OFF THE PA GAMING BOARD. Its truly pathetic that our government allows this type of scam to go on. But of course our government did plan out the REMOVEDvirus and the 9/11 attacks. So really Im not even surprised by this. I just find it truly pathetic.

    • Robert L. S

      Date: 09/29/2025

      The PlaySugarhouse/Bet Rivers Product is excellent. A great variety of slot and table games is offered. Hundreds of slots; over a dozen electronic table games, and a wide variety of live dealer games. The sports betting offers wagers on a great variety of sporting events including Superbowl futures wagers. Unique enjoyable features include community chat, trivia, and bingo. Customer support is 5 stars and available 24/7. Excellent poker player Phil Hellmuth is a partner with them and the site offers poker for afficionados of the game. It was a pleasure to meet him at BetRivers Casino. I wear the Bet Rivers Hat to show appreciation of the product. I appreciate the product, and would like the company to consider reinstatement of my account.

    PlaySugarHouse.com is BBB Accredited.

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