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Business ProfileforThe Federal Savings Bank
Additional business information
On July 13, 2021, former chairman and CEO of Federal Savings Bank, Stephen Calk, was found guilty of one count of financial institution bribery and one count of conspiracy to commit financial institution bribery. During the time of the incident, Stephen Calk was the active CEO, but resigned from the Bank at the time of the indictment in May 2019. Mr. Calk has had no active involvement with the Bank since the resignation.
In court documents, Federal Savings Bank is mentioned, but has not been charged with any nature of crime. For more details go to https://www.justice.gov/usao-sdny/pr/bank-ceo-stephen-m-calk-convicted-corruptly-soliciting-presidential-administration.
At-a-glance
Customer Complaints
88 complaints closed in last 3 years
23 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Overview
Products & Services
Business Details
This is a multi-location business.
- Headquarters
- 4120 W Diversey Ave Ste C501, Chicago, IL 60639-2399
- BBB File Opened:
- 7/26/2013
- Years in Business:
- 13
- Business Started:
- 4/1/2011
- Accredited Since:
- 3/1/2015
- Type of Entity:
- Sole Proprietorship
- Number of Employees:
- 1600
- Related Businesses
- Hours of Operation
Primary
- M:
- 8:30 AM - 5:30 PM
- T:
- 8:30 AM - 5:30 PM
- W:
- 8:30 AM - 5:30 PM
- Th:
- 8:30 AM - 5:30 PM
- F:
- 8:30 AM - 5:30 PM
- Sa:
- Closed
- Su:
- Closed
- Business Management
- Ms. Kim Allen, Customer Relations Manager
- Mr. Ryan Murphy, Compliance Manager
- Mr. James Flores, Director of Marketing
- Mr. John Calk, Chairperson/CEO
- Contact Information
Principal
- Ms. Kim Allen, Customer Relations Manager
- Mr. John Calk, Chairperson/CEO
Customer Contact
- Ms. Kim Allen, Customer Relations Manager
- Additional Contact Information
Phone Numbers
- (312) 738-6000Other Phone
Website Addresses
- (312) 738-6000
Customer Complaints
88 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
03/13/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
405 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Ron C
04/19/2024
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