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Find a Location

Busey Bank has 63 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Busey Bank

      100 W. University Ave. Champaign, IL 61820

      BBB Accredited Business
    • Busey Bank

      6699 N Sheridan Rd Peoria, IL 61614-2934

      BBB Accredited Business
    • Busey Bank

      1231 E Grove Rantoul, IL 61866

      BBB Accredited Business
    • Busey Bank

      130 N Water St Decatur, IL 62523-1310

      BBB Accredited Business
    • Busey Bank

      2101 N. Veterans Parkway Bloomington, IL 61704

      BBB Accredited Business

    Business ProfileforBusey Bank

    Bank
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.23/5stars

    Average of 13 Customer Reviews

    Customer Complaints

    14 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/20/2019

    Years in Business: 156

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Products & Services

    Busey Bank offers banking services including personal, mortgage, business, wealth management, farm management, and farm brokerage.

    Business Details

    This is a multi-location business.

    Find a Location

    Busey Bank has 63 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Busey Bank

        100 W. University Ave. Champaign, IL 61820

        BBB Accredited Business
      • Busey Bank

        6699 N Sheridan Rd Peoria, IL 61614-2934

        BBB Accredited Business
      • Busey Bank

        1231 E Grove Rantoul, IL 61866

        BBB Accredited Business
      • Busey Bank

        130 N Water St Decatur, IL 62523-1310

        BBB Accredited Business
      • Busey Bank

        2101 N. Veterans Parkway Bloomington, IL 61704

        BBB Accredited Business
      Headquarters
      100 W. University Ave., Champaign, IL 61820
      BBB File Opened:
      3/1/1968
      Years in Business:
      156
      Business Started:
      1/1/1868
      Business Started Locally:
      1/1/1868
      Business Incorporated:
      6/14/1993
      Accredited Since:
      3/20/2019
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Number of Employees:
      1370
      Business Management
      • Mr. Robert Plecki Jr., EVP, CCO, COO
      • Mr. Jason Van Antwerp
      • Mr. Raymond Theron, Manager
      • Mr. Jeff Ward, Vice President of Business Development
      • Ms. Linda J Smith, Manager
      • Ms. Kim Rohlwing, Manager
      • Ms. Hillary McFeeters, Manager
      • Mr. Jim Smith, Manager
      • Mr. Dennis Warner, Manager
      • Mr. Brad Krall, Manager
      • Ms. Megan Greene, Manager
      • Ms. Marsha Russell, Manager
      • Mr. Mike Dillavou, Manager
      • Ms. vicki Montgomery, Manager
      • Mr. Nick Gentile, Manager
      • Mr. Steve Watson, Manager
      • Mr. Zach Kirby, Manager
      • Ms. Stacie Fortune, Manager
      • Mr. Chris Roth, Manager
      • Ms. Sally Brumfield, Manager
      • Ms. Debbie Oelschlager, Manager
      • Mr. James Biddlecombe, Manager
      • Ms. Leigh Joseph, Manager
      • Ms. Annette Whitley, Manager
      • Ms. Lori King, Manager
      • Ms. Samantha Peitzmeier, Manager
      • Mr. Craig Myers, Manager
      • Mr. Zach Ponder, Manager
      • Ms. Deborah Durando, Manager
      • Mrs. Angela C Balcor, Customer Communication and Strategy Manager
      • Mr. Joel Ramos, COO
      • Ms. Kristen Bosch, Director of Marketing & Communications
      Contact Information

      Customer Contact

      • Mr. Raymond Theron, Manager
      • Mr. Jeff Ward, Vice President of Business Development
      • Ms. Linda J Smith, Manager
      • Ms. Kim Rohlwing, Manager
      • Ms. Hillary McFeeters, Manager
      • Mr. Jim Smith, Manager
      • Mr. Dennis Warner, Manager
      • Mr. Brad Krall, Manager
      • Ms. Megan Greene, Manager
      • Mr. Mike Dillavou, Manager
      • Ms. vicki Montgomery, Manager
      • Mr. Nick Gentile, Manager
      • Mr. Steve Watson, Manager
      • Mr. Zach Kirby, Manager
      • Ms. Stacie Fortune, Manager
      • Mr. Chris Roth, Manager
      • Ms. Sally Brumfield, Manager
      • Ms. Debbie Oelschlager, Manager
      • Mr. James Biddlecombe, Manager
      • Ms. Leigh Joseph, Manager
      • Ms. Annette Whitley, Manager
      • Ms. Lori King, Manager
      • Ms. Samantha Peitzmeier, Manager
      • Mr. Craig Myers, Manager
      • Mr. Zach Ponder, Manager
      • Ms. Deborah Durando, Manager
      • Mr. Joel Ramos, COO
      • Mr. Luke Collings, Digital Communications Specialist
      Additional Contact Information

      Fax Numbers

      • (309) 347-0257
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      14 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/07/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I deposited a check for my workers compensation settlement and they put a hold on it explaining its for their protection to ensure they get paid on the check before releasing the funds. Deposit was on 1/30/24 and the check cleared my attorneys bank on 2/1/24. They have been paid my money over a week ago. They are using regulation cc for the extended hold. Regulation cc states it has to be reasonable. Holding my money till February 14th is not reasonable. My attorney even said he has never heard of a hold for this long. I haven't had a check in over a year and this is my workers compensation settlement. I need my funds immediately. Thanks
      Read More

      Customer Reviews

      13 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Martinea P

      1 star

      03/08/2024

      If I could give zero stars, I would, I woke up in morning to find out my entire bank account and check was drained. My debit card was still working at this time, but I cannot access my online banking. I later found out I was hit with fraud and these occurred all over the world, for example London, China, and So on and so forth. I would’ve thought that you would allow me to see my banking information to prevent fraud however, they allow the fraud to continue and disabled me from viewing anything on my account. I went to my local branch to dispute these transactions and get a new debt card. Only to be handed a piece of paper that gave me a 30 day notice that I would be essentially fired from their bank. Although the people at this branch were super nice, the fraud department clearly does not have the best customer service and did not have any empathy for all of my money vanishing

      Local BBB

      BBB of Central Illinois

      BBB Reports On

      BBB reports on known marketplace practices.

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