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Find a Location

Biehl & Biehl, Inc. has 1 locations, listed below.

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    Business ProfileforBiehl & Biehl, Inc.

    Collections Agencies
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.08/5stars

    Average of 12 Customer Reviews

    Customer Complaints

    24 complaints closed in last 3 years

    12 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/15/2019

    Years in Business: 84

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company offers Commercial Collection Agency.

    Business Details

    Location of This Business
    325 E Fullerton Ave, Carol Stream, IL 60188-1865
    BBB File Opened:
    12/7/1993
    Years in Business:
    84
    Business Started:
    1/1/1940
    Business Incorporated:
    6/30/1961
    Accredited Since:
    2/15/2019
    Type of Entity:
    Corporation
    Business Management
    • Mr. William Biehl, President
    Contact Information

    Principal

    • Mr. William Biehl, President
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Understand consumer rights when it comes to debt collection

    Customer Complaints

    24 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/23/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    On March 11, 2024, I received a letter from Biehl & Biehl, Inc. informing me of a debt owed to *** Small Pack in the amount of $169.41. In my March 21, 2024 reply letter to Biehl & Biehl, I informed them that that my *** account was used fraudulently and the amount was not my debt. In my letter I also stated that I disputed the debt with *** and closed my account to avoid future fraudulent use. I went on to request from Biehl & Biehl any and all documentation regarding the alleged debt and to stop all other communication with me. As of 4/23/2024, I have not received any documentation. Both letters are attached for reference.On April 22, 2024, I was contacted by phone, which number was not included in my letter, by *************************** of Biehl & Biehl asking me to contact him. Instead, I contacted *** to inquire about my account. The *** representative I spoke with confirmed that my account had a zero balance as of February 28, 2024. The *** representative also confirmed that I reported fraud on my account on January 18, 2024 and that I closed my account on the same day. I mentioned the letter and phone call I received from Biehl & Biehl and the *** representative said that the communications were fraudulent and to not contact Biehl & Biehl. Due to the fact that there is no debt to collect, I hereby demand that Biehl & Biehl, Inc., and/or its representatives, stop all communication with me either by mail, phone or any other means. If communications continue I will be forced to take legal action.
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    Customer Reviews

    12 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Adam H

    1 star

    10/11/2023

    After reading the other reviews I am at ease....apparently this company is either not researching the fraudulent claims against the people they are seeking payment from or they are working with the fraudulent companies themselves.In short, this company is not legitimate, do not respond to them in any fashion as they hold zero power over you and your credit.

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