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          Find a Location

          Chicago Office Technology Group, Inc has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Chicago Office Technology Group, Inc

              3 Territorial Ct Bolingbrook, IL 60440-4659

            • Chicago Office Technology Group, Inc

              1 E Wacker Dr Ste 1305 Suite 1305 Chicago, IL 60601-1474

            • Chicago Office Technology Group, Inc

              2 Pierce Pl # 12 Itasca, IL 60143-1203

            Business ProfileChicago Office Technology Group, Inc

            Managed Print Services
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            3 Territorial Ct

            Bolingbrook, IL 60440-4659

            Visit Website
            (630) 771-2600

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 41

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            COTG – A Xerox Company has spent over 30 years building strong, long-lasting relationships and perfecting our Midwest Strategy through world class customer service. Showcasing our state of the art Xerox devices, managed print services, and cutting edge software we aim to make your business run more efficiently through innovative and cost effective solutions. This promise will allow you to focus on what’s most important: your business.

            Products & Services

            Smartboards, A/V Equipment, Healthcare Solutions, Business Solutions, MFD, Printers, Document Management Software, Tablets, Education Solutions

            Business Details

            This is a multi-location business.

            Find a Location

            Chicago Office Technology Group, Inc has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Chicago Office Technology Group, Inc

                3 Territorial Ct Bolingbrook, IL 60440-4659

              • Chicago Office Technology Group, Inc

                1 E Wacker Dr Ste 1305 Suite 1305 Chicago, IL 60601-1474

              • Chicago Office Technology Group, Inc

                2 Pierce Pl # 12 Itasca, IL 60143-1203

              Headquarters
              3 Territorial Ct, Bolingbrook, IL 60440-4659
              BBB File Opened:
              5/4/2000
              Years in Business:
              41
              Business Started:
              11/19/1982
              Business Started Locally:
              11/19/1982
              Business Incorporated:
              11/19/1982
              Type of Entity:
              Corporation
              Alternate Business Name
              • Column Office Equipment
              • Chicago Area Group
              • Distinctive Business Products
              Contact Information

              Customer Contact

              • Ms. Ellen David, Vice President of Human Resources
              Additional Contact Information

              Fax Numbers

              • (630) 771-2601
                Other Fax
              Read More Business Details and See Alerts

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/27/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              We have 3 printers leased by this company. One of which stopped connecting to the internet as it was not sending out a signal. I call on a Monday, but nobody got here until Thursday. Turns out they sent the wrong kind of tech as these idiots have a hardware tech and a network tech. From my point of view, I don't care. I stated my problem clearly and they sent someone out that does not have the parts to repair. Then I find out later they have to order a part? Why do they have to order parts? Apparently after speaking with the service manager, he is highly incompetent as he does not have a stocked warehouse to solve problems. The people in the call center are also incompetent as they obviously don't understand anything and perhaps might be better off working at a big box store warehouse stocking shelves. I have found the entire group of people I encountered to be sub-par and the organization of the company to be lackluster at best.......which clearly reflects on the incompetence of leadership. I want the equipment removed at their expense as I have no desire to work with a group of incompetent idiots.
              Read 2 More Complaints

              Customer Reviews

              0 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Local BBB

              BBB of Chicago & Northern Illinois

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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