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Find a Location

Beko has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Beko

      1115 Hosler Dr Bolingbrook, IL 60490-3500

    Business ProfileforBeko

    Appliances

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1115 Hosler Dr, Bolingbrook, IL 60490-3500
    BBB File Opened:
    2/16/2020
    Years in Business:
    7
    Business Started:
    11/18/2016
    Business Incorporated:
    11/18/2016
    Type of Entity:
    Corporation
    Alternate Business Name
    • Beko US Inc.
    • Beko Appliances USA
    • Beko Appliances
    Business Management
    • Mr. Adam Aukerman, Vice President
    • Mr. Zachary "Zach" Elkin, President
    • Orhan Anil Akgun, Secretary
    Contact Information

    Principal

    • Mr. Zachary "Zach" Elkin, President
    • Orhan Anil Akgun, Secretary

    Customer Contact

    • Mr. Adam Aukerman, Vice President
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/27/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Claim against Beko. I purchased 4 Beko appliances from Warners Stellian, ALL 4 are not functioning properly. I was told that these were high end appliances and that Beko had a wonderful 2 year warranty, both were gross misrepresentations. I was told that the gas cooktop had a safety features it does not. I was told that if the k*** was turned and the flame was out that the gas would shut off, it does not, and 2 k**** turn freely - a gross misrepresentation. The dishwasher was not installed properly and has a problematic control panel. It is very difficult to start it, and it will randomly shut off after it has been started and I will get up to dirty dishes. The double wall oven has a timer that is barely audible, and the control panel has issues. The refrigerators water dispenser leaks, the left door will not shut properly, the refrigerator and freezer are frosting up, and are off by 15 degrees. I was told these were high end appliances, a gross misrepresentation.I contacted WS and was told to deal directly with Beko. I reached out to Beko and gave serial numbers and details of all of the problems. I was told that I would be contacted. I did not hear from anybody. I reached out to WS again and was told that they would get someone to contact us from Beko - again, I heard nothing. I reached out to WS management and was assured I would hear from Beko - again I heard nothing. I finally heard from a different company that handles Beko warranties, and eventually a repairman came out. After looking at each of the appliances, he agreed that there were issues with all of them, but was unable to resolve them due to design flaws.I have been working hard for a resolution, and have been repeatedly lied to. I was lied to about the quality of the appliances, they are VERY poor quality. I was lied to about the facts of Bekos warranty, it is terrible. I have been lied to about being contacted. Bekos products and customer service are awful.

    Customer Reviews

    8 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Hunter R

    1 star

    05/04/2024

    NO NO NO. DO NOT BUY ANYTHING THIS COMPANY MAKES. Bought a 2000 dollar fridge that broke within 4 months. Ice maker won't make ice and the fridge and freezer is not cooling at the right temperature. Sent out service 5x. Still not fixed. I have been without a fridge for over a month. They still have not fixed it nor replaced it. They just don't care.

    Local BBB

    BBB of Chicago & Northern Illinois

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