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YunExpress USA, Inc

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 29 Customer Reviews

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Review Details

  • Mark P

    Date: 07/22/2025

    DBA ******* on **** app. Ordered a pet nail grinder and have been trying to get a response on returning it for almost a month. I received one email response and nothing after that. Their posting on ******** claims a 30 day return/refund policy but that is clearly a lie/scam. DO NOT DO BUSINESS WITH *******/YUNEXPRESS

  • Kelly R

    Date: 06/02/2025

    No company name on the package just an address in ********************** it has two items inside I know I did not order. It didn't come with any kind of invoice or explanation. The items are still in the factory packaging.

  • Sandra K

    Date: 05/19/2025

    This company has charged my credit card 4 times for the same item! The phone number online is to a residential address not theirs!Someone needs to step in a shut this company DOWN!!!

  • Jason M

    Date: 04/19/2025

    Did not even deliver my package and the phone number does not work!

  • Deanna A

    Date: 04/03/2025

    Ordered something and apparently it's been stuck in ***** for months and they sent me an alert. So what am I supposed to do about it

  • And H

    Date: 01/28/2025

    ************. Appears to be based out of **** with a warehouse in IL. I purchased an item and they gave me an address overseas to return the item but claimed to be in **. They attempted to make it impossible to get a refund buy listing an address in another country. The company I ordered from was MultiCosmetics.

  • Sandra P

    Date: 11/19/2024

    Evidently I ordered a Tractive brand GPS tracker from an outside company called Trustpilot which was shipped by a company called Yunexpress. The package came from *****************************************. The order confirmation email was from BestDealsMax. I tried to contact them for a full refund and this is was their correspondence back to me:"To assist you with the return process and receiving your refund, we would like to provide the following detailed instructions:Important ****************** does not provide a return shipping label, so please arrange the return shipment yourself.If you can, please do us a favorchange the declared value to $5 so we can spend the spare to cover your return postage later (this is optional, so it is fine if you don't feel like it).Return Address:Contact Name: YouYou Address: ************************************************************************************************************************************************************************* City: ****** Zip Code: ****** Country: ***** Tel: ************* Steps to Follow:Step 1: Please choose a shipping carrier and send the return package to the address provided above.Step 2: Once you have shipped the package, kindly provide us with the receipt and tracking number so we can monitor the return.Step 3: Upon receiving the package at our warehouse, we will inspect the product and issue a full refund to you as soon as possible."

  • Thomas P

    Date: 11/15/2024

    I received a package from this company containing 2 drinking glasses. I have no idea why I received this, as I did not order any such item from any dealer. Very, very suspicious. Reading other reviews on BBB and seeing it's rating makes me wonder what is going on. How did they get my name and address and who sent the items? I guess I will never know.

  • Alison R

    Date: 10/30/2024

    This company is some kind of ***** for other companies claiming to be small US businesses, but the products actually come from I think *****. I ordered supposedly hand-made sweaters from a supposedly elderly woman named **** at Marys Sweaters, supposedly in **, at a ridiculously low price, which should have been my first clue that this is not a legit *** Then could not track the order with the YumExpress tracking number they provided. The shipping email said to download the app Shop to track it but still wouldnt work. Tried to cancel the order but a reply from a CS email, not from Marys Sweaters but someplace called Amaze, said sorry it already shipped. So after a few weeks without receiving anything I had **** dispute the order. Not surprisingly, a few days later I did finally receive my order, from YumExpress in IL, not Marys Sweaters in **. No order slip or any info was included, no tags on the products saying who made them. And the **** address label to me had been placed over another shipping label from some place outside ******. So I did get the sweaters, but one was not actually a sweater but a synthetic piece of material with the image of the sweater pattern printed in it. But my main concern is I gave my name, address, cc number and prob phone number to a scam ***

  • Amy J

    Date: 10/30/2024

    The shirt I got from them was Terrible, The way it was made it was crooked. It was too short, looked nothing like the video.

YunExpress USA, Inc is NOT a BBB Accredited Business.

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