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Find a Location

Diaz & Sons Decks-N-More LLC has 1 locations, listed below.

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    Business ProfileforDiaz & Sons Decks-N-More LLC

    Deck Builder
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/22/2021

    Years in Business: 3

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers deck & fence repair. Also interior & exterior Painting.

    Products & Services

    We revitalize decks, fences, play sets, sheds & vinyl and wood siding.

    Business Details

    Location of This Business
    3323 Mayfield Ave, Alton, IL 62002-3023
    BBB File Opened:
    6/16/2021
    Years in Business:
    3
    Business Started:
    12/1/2020
    Business Started Locally:
    12/1/2020
    Business Incorporated:
    3/24/2021
    Accredited Since:
    7/22/2021
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    8:00 AM - 6:00 PM
    T:
    8:00 AM - 6:00 PM
    W:
    8:00 AM - 6:00 PM
    Th:
    8:00 AM - 6:00 PM
    F:
    8:00 AM - 6:00 PM
    Sa:
    9:00 AM - 2:00 PM
    Su:
    Closed
    Business Management
    • Mrs. Stephanie J. Diaz, Owner
    • David Diaz, Owner
    Contact Information

    Principal

    • Mrs. Stephanie J. Diaz, Owner

    Customer Contact

    • Mrs. Stephanie J. Diaz, Owner
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/17/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    They painted the inside of my home and they did a poor job. I told them the issues and they came back and told me they fixed it and it was worse than before. They also got paint on areas that they shouldn't. Light switches, carpet, book shelf, floors and everywhere. I told them I didn't want them to continue with the job. I told them I wanted them to clean up the mess. They told me they would send a crew out the next day and all the workers left that day. He said he had a solvent that could get the paint off because I am unable to. Now I can't get in contact with them and they have blocked me. My wife and my child can't stay in the house because the electrical outlets are exposed and the conditions are bad in the house. They wrote me back on Facebook yesterday and the owner told me she was throwing up and she was very snippy. I asked for their insurance information and she wouldn't give it to me. My window is covered up and I can't get to it. They damaged areas that they weren't supposed to be in. I paid $875 which was half. They only got 1/3 of the ceiling done. They have 75% of the walls done. The old wall color is still showing through. They still have another coat to put on. They were barely halfway done. They wanted to pay them in full to fix everything and that's not fair. 
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    David B.

    5 stars

    08/05/2021

    Friendly first class service with attention to detail and goes the extra mile. Wonderful experience all around.

    Diaz & Sons Decks-N-More LLC Response

    08/07/2021

    We appreciate your business Mr. *****! Call if you need anything!

    Local BBB

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