Pool Supplies
Polygroup Services N.A. Inc.Headquarters
About
This business has 2 alerts
Important information
- Advertising Review:
On September 15, 2022, Better Business Bureau contacted Polygroup Services N.A. Inc concerning advertising claims found on its website,www.polygroupstore.com/aboutus.asp. Specifically, Polygroup Services N.A. Inc claims, "Polygroup is the world’s largest designer and manufacturer of artificial Christmas trees and seasonal lighting" without providing any substantiation.
According to the Code of Advertising, advertisers bear primary responsibility for truthful and non-deceptive advertising. Advertisers should be prepared to substantiate any claims or offers made before publication or broadcast and, upon request, present such substantiation promptly to the advertising medium or BBB.
Despite written requests, as of December 1, 2022, Polygroup Services N.A. Inc has failed to substantiate or modify the claim.
For additional information on the Code of Advertising, please visit https://www.bbb.org/code-of-advertising
About This Business
Products and Services
Business Details
- Local BBB:
- BBB Great West + Pacific
- BBB File Opened:
- 5/14/2012
- Business Started:
- 8/23/2011
- Business Started Locally:
- 8/23/2011
- Business Incorporated:
- 8/23/2011
- Type of Entity:
- Corporation
- Alternate Names:
- Polygroup Corporation
Additional Contact Information
- Customer Contacts
- Customer Service, Customer Contact
- Fax numbers
- Other Fax: (888) 850-5143
- Additional Phone Numbers
- Other Phone: (888) 289-2730
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Refund and Exchange Policy
- "Polygroup Limited (Macao Commercial Offshore), (hereinafter “Polygroup”) warrants to the original purchaser only, the Pool (frame and liner) against defects in material and workmanship for 90 days from the date of purchase. Original Purchaser must retain proof of such purchase in the form of an original store sales receipt and must produce such upon request by Polygroup or its designated agents. Warranty claims cannot be processed without a valid proof of purchase.
This Limited Warranty applies only to the original purchaser of the product and is limited solely to the repair or
replacement of the product, to be decided in Polygroup’s sole discretion. Consequential damages, including claims for loss of water, pool chemicals, damage,or labor are not covered under this Limited Warranty.
This Warranty will be declared invalid should the Purchaser modify or repair the product themselves or by
unauthorized persons; use non-Polygroup parts or accessories with the product; use the product in contravention of the Manufacturers Instructions; use improper voltage; abuse the product in any way; or through accident or negligence. Normal wear-and-tear is not covered under this Warranty, nor are acts of God outside the control of Polygroup.
IN NO EVENT SHALL POLYGROUP, THEIR AUTHORIZED AGENTS, RELATED ENTITIES, OR EMPLOYEES BE LIABLE TO
THE BUYER OR ANY OTHER PARTY FOR DIRECT OR CONSEQUENTIAL DAMAGES. Some states or countries, or others jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you." - Business Categories
- Pool Supplies
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