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Business Profile

Mailing Services

Movemyaddressnow.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mailing Services.

Complaints

Customer Complaints Summary

  • 33 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:08/14/2024

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I submitted a change of address request which didn’t even go through and was charged $179.95! It’s supposed to be $1.10. I want a refund immediately!

  • Initial Complaint

    Date:07/06/2024

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Looks like, acts like USps website

    This a scam

    No receipt, no order number

    I want my money back

  • Initial Complaint

    Date:04/30/2024

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Movemyaddressnow.com is a scam website that took $155 from me. In attempt to move forwarding mail to USPS, it takes me to this site which does not show you the purchase you make after you put in your card information. Also the customer service number does not work and cannot get the charge removed from my bank because it’s remained as “pending” for a week now.
    I would like a full refund as there was no warning of the purchase amount made on this scam website.

  • Initial Complaint

    Date:04/28/2024

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I submitted a change of address request which didn’t even go through and was charged $179.95! It’s supposed to be $1.10. I want a refund immediately!

  • Initial Complaint

    Date:04/20/2024

    Type:Customer Service Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I signed up thinking this was a legitimate change of address site. There is NO contact information to speak with a customer service representative.
    I was charged $179.95 for the service.
    They did not post any amount or fee for the service.
    The website is : movemyaddressnow.com

  • Initial Complaint

    Date:04/19/2024

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    While attempting to change my address earlier today, I accidentally used this "service website". I filled out the form and was charged a 149.00$ hold on my bank account. I have contacted this website in order to receive a full refund. This is an excessive amount to change your address considering my wife was only charged 1.00$ from the USPS website to do the same. They also do not state the charge before entering in your bank account information, this is a scam and is taking advantage of people who lack internet know-how.

  • Initial Complaint

    Date:04/08/2024

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I went to change my address and this website popped up. It seemed to be the post office online to change my address. I entered all information and checked the next box. When I put the information in it charged me a total of $68. This website appears to be a scam and it looks like the United States Postal Service website. When you call their number 844–9 54–2944. You get an error message.

    Customer Answer

    Date: 04/09/2024

    The company is still scamming people.  They have a live website that should be shutdown.  They will continue to scam people if their website is not removed.

    ****************************

  • Initial Complaint

    Date:03/28/2024

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Went to change my address with USPS and this company had portraid themselves as USPS and charged me $179.95. This company is NOT reputable

  • Initial Complaint

    Date:03/08/2024

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was trying to change my address and this website portrayed themselves as the post office, asked for a debit card JUST to verify your identity. No mention of any charges or anything. Then immediately tried to charge account!

  • Initial Complaint

    Date:02/26/2024

    Type:Customer Service Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was scammed by this company. They portrayed themselves as a government website to change your address. And then charged me 179.99 dollars. I am unable to get ahold of the “company” to get my money back.

Movemyaddressnow.com is NOT a BBB Accredited Business.

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