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Find a Location

Randall's has 56 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Randall's

      PO Box 20 Boise, ID 83726

    • Randall's

      250 E Parkcenter Blvd Boise, ID 83706-3940

    • Randall's

      10900 Research Blvd Ste D Austin, TX 78759-5718

    • Randall's

      3441 Lakeline Blvd Volente, TX 78641-5007

    • Randall's

      8040 Mesa Dr Austin, TX 78731-1319

    Business ProfileforRandall's

    Grocery Store
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    14 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Randall's has 56 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Randall's

        PO Box 20 Boise, ID 83726

      • Randall's

        250 E Parkcenter Blvd Boise, ID 83706-3940

      • Randall's

        10900 Research Blvd Ste D Austin, TX 78759-5718

      • Randall's

        3441 Lakeline Blvd Volente, TX 78641-5007

      • Randall's

        8040 Mesa Dr Austin, TX 78731-1319

      Headquarters
      PO Box 20, Boise, ID 83726
      BBB File Opened:
      4/20/2020
      Years in Business:
      23
      Business Started:
      5/2/2001
      Business Incorporated:
      5/2/2001
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Randall's Food Markets Inc
      Related Businesses
      Business Management
      • Mr. Sidney Hopper, President
      Contact Information

      Principal

      • Mr. Sidney Hopper, President

      Customer Contact

      • Ms. Melissa Boyce, Customer Support Manager
      • Ms. Brandy Pomales, Customer Support Manager
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      14 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/07/2023

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I am a current Randalls shopper and I am not able to go and buy in person due to my disabilities. I perfer to purchase my items online due to my health and for the special promotions and specials Randalls have. I have been having ''ALOT' of missed purchase opportunities. And, I have contacted my bank, my credit card holders and as well contacted Randalls online representative technician and they insist that it's not there website. I have tried every other alternatives, even in reseting and removing the Randalls applications; but to no avail in current and difficult times. Every bit of savings counts and I have easy and comfortable access to my groceries. This situation has caused a lot problems and has caused me to make some difficult life choices, forgoing in not buying very important produce for my strigent diet.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Mvolvo R

      1 star

      01/30/2024

      Good morning, I am emailing to let the better business bureau know of the social and racial profiling issues amongst myself as a customer for years at their store located *********************************************************************** no thing has been done about it But Enough is Enough!! When I Entered the store on January 29, **** and was literally cussed outby *******, and told Me that I could not talk to **** the store manager. Until ******* is the ***************** was nice to ask. They need to cross train *******. She's good at her job. And so finally **** came down from upstairs and I asked him about some milk that was on the app for $1.74 instead he brings me ******* which is a over stock clearance item and yelled " you can't get a rain check for overstock merchandise " in front of six customer, and several employees. One in particular ****** in which he thought it was Allright to walk around the store and talk about me. They both did and walked off I in return pushed my cart to the front of the store, and Said to ******. " ******, you can put these groceries back since you want to walk around the store and talk about me" I kindly let her know " you better watch your mouth God is watching You". What kind of Atmosphere for anyone to shop in a supermarket to overhear a store manager, and one of his staff talk about a customer?? And he walks away and indirectly calls me a liar in sayig " your mistaken when i let him know thst he didn't want tonhelp me anyway, and what kind of manager doesn't know his advertiisemnrt? He should carry that ad in his back pocket! Both **** and ****** and everyone else like thrm need to be fired!! I will not stop shopping that particular store. They'll ne gone, and ill still be there! Its not Allright to mistreat people, and think it is Allright, because its not! This is wrong. What needs to happen next is this store needs to close just like the one in The Arboretum area. I've taken multiple products that are expired God is at work! ***.

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