Business Profile

Grocery Store

ACME

Headquarters

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for ACME's headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

91 total complaints in the last 3 years.
35 complaints closed in the last 12 months.

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Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:10/16/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I purchased a dozen roses for $10.99. There was only 10 roses in the bunch and one of them was broken. These were a gift and I didnt realize the issue until I gave them to the person. I was away from the market by then but I took pics immediately of being aware.
Business Response
Date: 10/17/2024
Greetings Ondreya Barksdale:

We appreciate you sharing your concerns with us, and we sincerely apologize that the quality of the flowers you purchased was not up to your expectations or our standards.

We have shared the details you provided here and the photos with our Store Director, and they will contact you directly to resolve this issue.

If there is anything else we can assist you with, don't hesitate to reply or call our Customer Support Center at 877-723-3929 Monday through Sunday, 6 AM to 10 PM MST.

Thank you,

Jennifer M.
Customer Support Team
13950344
Customer Answer
Date: 10/17/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID 22430423, and find that this resolution is satisfactory to me.

Sincerely,

Ondreya Barksdale
Customer Answer
Date: 10/18/2024
I called the store manager back twice, once today and once yesterday and no return call yet. I am on vacation also thats why I filed the complaint as opposed to going back to the store. They just return my money in the form of payment they received or I will file another complaint.
Business Response
Date: 10/25/2024
Greetings ******* *********:

We apologize that you have not been able to get a hold of our Store Director. It seems that he has attempted to call you as well, but you keep missing each others' call. He did let us know that a voicemail was left, stating that you are welcome to go into the store and he will give you a full refund.

If there is anything else we can assist you with, don't hesitate to reply or call our *********************** at ************ Monday through Sunday, 6 AM to 10 PM MST.

Thank you,

Aryssa
Customer Support Team
13950344

Customer Answer
Date: 10/25/2024

Complaint: 22430423

I am rejecting this response because:

Sincerely,

******* *********
Initial Complaint
Date:10/09/2024
Type:Product Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I had placed a delivery order from Acme for the first time. My name is ********* *********** and I am almost ******************************* Chicken Salad with an expiration date of the day prior to the arrival and I called and they refunded it for me. I never even received a receipt from the delivery. I called acme and was told that this practice of not giving a receipt has been in effect since July to "conserve the environment.": HAA, that's one of the biggest lines of c*** I have heard in a long time. Its a SCAM. They put at least one sticker with your name and order number on each bag, and sticker paper if obviously more money and harmful for the environment as well. We all know that Acme doesn't provide receipts because they like to overcharge their customers and they make it as difficult as can be to get your order printed out on your home computer. Well that's not even why I am writing to you.. I had ordered 3 bags of chocolate in this order...2 Hershey's Assorted Flavored Halloween Candy and 1 bag of Hershey Assorted flavored Snack size Halloween Candy bulk. They also didn't send me the 2 ****** ****** fries and the 2 ****** ***** Rings.. I was obviously shorted a bag and the driver blames the store and the store blames the driver.. I have contacted them like 4 times regarding this refund and they keep giving me telling me that its gonna be back on my card in 3-5 business days. Then, on 9/29, they said it would be refunded in 5-7 business days. This company is RIDICULOUS honestly. Its a game with them, and they just will not complete the refund and don't even care about the customer and all the time and energy put forth to get something back that should have been done immediately. They owe me for the ****** onion rings & fries ***** and for the 3 bags of chocolate ***** equaling *****... If they don't want to refund this to my EBT, I will be glad to put a dispute in with them as well, but I tried to get it from them, now you, and the disputing is my finale.
Business Response
Date: 10/18/2024
Hello ********* Frienlander:
We appreciate you taking the time to reach out.
A refund of $77.06, for Order *********, has been processed to your original form of payment. We have emailed a receipt to the email on file,but please allow 3-5 business days for the refund to appear on your bank statement. If you do not see the refund by 10/29/2024, please reach out to your Financial Institution to be sure they have released the funds.

If you have any other questions or concerns, please reply here or contact our *********************** at ************.

Thank you for shopping with us,

Aryssa
***********************
Case ID: ********
Customer Answer
Date: 10/21/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

********* Frienlander
Initial Complaint
Date:10/03/2024
Type:Product Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Hello. I have been dealing with a refund issue with Acme for almost a month. They've been giving me the runaround and I'm beyond frustrated. I don't know where to turn other than to refute the charge with my bank, so I'm starting here. I'm requesting a refund for 9 total items plus the delivery fee (I had to drive to a grocery store to get the 9 items) plus partial bag fee (why would I pay for a bag that didn't arrive?) I am not sure how this is anything other than theft at this point. Anything you can to do help would be greatly appreciated. I will never shop at Acme again after this experience.- 9/7 - Placed a deliver order (#********) through the Acme app from ($150.27) - 9/7 - Order delivered with 6 items missing and 3 expired / rotten produce items - 9/7 - Issued a refund for 8 items (realized I missed the $14.99 coffee on the request but I couldn't make a change to the request in the app) - 9/10 - called customer service and walked through all items (including coffee, delivery fee and bag fee) (22 minute call) and expected $57.08 in 5-7 days - 9/16 - called for status. amount confirmed, told to call back 9/18 (5 min call)- 9/19 - called again, told the 'back end team will deposit it TODAY', check back tomorrow (11 min call)- 9/20 - still no refund - 9/26 - called again, had to walk through every item again and told 5-7 days, but i won't take that long because it's a 'revision' (reference number ********- ****) - demanded an email with the details (attached) (another 22 minute call) - total expected is now $57.49 - 10/3 - still no refund in account missing items: almonds$6.99, 4 rice a **** $5.00, *** pretzels $3.99, lemon $0.59, cashews $7.99, coffee $14.99expired items: salad greens italian $2.50, green beans $2.99, spring mix $5.99 delivery fee: $5.95 bag fee: $0.60
Business Response
Date: 10/06/2024
Greetings ***** ******,

Thank you for notifying us about this issue. We sincerely apologize for the delayed processing of your refund and any inconvenience it has caused you.

We have submitted a refund of $58.06, and you should see that back in your account in 3-5 business days. A receipt has been sent to the email address on file as well.

If there is anything else we can help you with, please don't hesitate to reply here or call our *********************** at ************. We are available Monday - Sunday from 6 AM to 10 PM MST to take your call.

Thank you,

******** *.
Customer Support Team
********
Customer Answer
Date: 10/08/2024

Better Business Bureau:

Just received my refund in my bank account from **********************. Thanks for taking care of this. It's been a frustrating month!

Thanks,

*****
Initial Complaint
Date:09/17/2024
Type:Customer Service Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
My acme order was missing 4 items. The order number was ********, I spent ******, and the delivery was from September 4th. The order was mising the 2 Scotch-Brite Sponges, the Snuggle Dryer Sheets and the Ziplock Storage Bags. I have reached out to them several times and they keep giving me a new reference number and are telling me that they will be refunded in 3-5 days... I have yet to see this refund... They owe me $39.48 and it's not much money, but I did not receive these 4 items and I am owed a REFUND! I don't know what their issue is or if I have to dispute it with the bank but I will start here and hope that you guys can get on them to refund me the money that I am owed.. Thanks a lot!!
Business Response
Date: 09/26/2024
Hello **** *******,
Thank you for taking the time to reach out to us about your missing items.
A refund of $42.09 has been processed on 9/25/2024 for:
Scotch-Brite Scrub Sponges Heavy Duty - 9 Count
Scotch-Brite Scrub Sponges Non Scratch - 9 Count
Snuggle Dryer Sheets Blue Sparkle - 120 Count
Ziploc Storage Bags With New Stay Open Desing Patented Stand Up Bottom Bags Gallon

We have sent a receipt to the email on file, but please allow 3-5 business days for the refund to appear on your bank statement. If you do not see the refund by 10/2/24, please reach out to your Financial Institution to be sure they have released the funds.

If you have any other questions or concerns, please reply here or contact our *********************** at ************.

Thank you for shopping with us,

Aryssa
***********************
Case ID: ********
Initial Complaint
Date:09/03/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I placed an order for pick up at the Acme store located in ************, **.... I have been contacting them for MONTHS trying to get this issue resolved. The store is exactly aware of what happened and know that I never got this order, but told me that because it was so long ago at this point, there is no way for them to refund it and that customer service needs to do so.. I contacted customer service and they LIE and say that this has already been refunded back to my account... I have ALL of my bank statements and this is a LIE.... On the day that I picked this order up, I had picked up 4 additional orders for the elderly that live in my building.. The employee who helped me load these into my basket was ****, who as of last month, still works at this location and still remembers the incident and the fact that they forgot to give me this order. I called her the same day when I realized this order was missing for an elderly in my building, and she said that they could refund it if I call customer service and that would take 5-7 days or I can pick it up on my next visit. I requested a refund and would just process the same order when the time came.. If you look at the pictures, you can see the extent I went thru to get this resolved.. Many Many reference numbers all saying it would be refunded.. They keep insisting that it was refunded but like everything else they say, this is a lie. They even emailed me as you can see and said it would be refunded and you can see that they even said they put a $35.00 credit on my account for the trouble I went thru, but of course this never happened either... This has taken up a lot of my time, all the calls, being on hold, being lied too, etc... And this is really out of principal at this point and I hope you guys can finally get them to actually refund me for the order that the store is aware that I never received... My opinion is that they are crooks and liars and put you in circles till you give up.
Business Response
Date: 09/11/2024
To whom this may concern:

After speaking with the store team again, our Operations Manager was able to confirm that they did have notes in their conversation with this customer regarding this order. Additionally, there was no proof of a missed delivery and Order #******** was never returned to the store.

As a result, the customer would be denied based on their extensive refund history as well as their abuse of the $30 promo code.

Thank you.

Aryssa
Customer Support Center
Case ID: ********
Customer Answer
Date: 09/12/2024

Complaint: 22231233

I was told multiple times that this ****** would be returned to my payment method within 3-5 days. The letter that have attached from their customer service department states that they have refunded the ****** on 8/24/23... This was obviously a lie, along with the other reference numbers where I was told that it would be refunded. You can obviously see that this company lies to their customers to get them to stop trying to get their proper refund.. They tell you that they are correcting your issue. So now the problem is that I have abused the $30 off your first delivery now ?? . I picked up 4 orders for 4 different residents who live in the same condominium out of the kindness of my heart. The drive up and go representative that I spoke to regarding this getting this, whose name was ***, told me a few weeks ago that she remembers that I did not get the order and said she's not surprised at all that acme hasn't refunded it because they have a huge problem with issuing refunds when they are owed to the customer. Now they are saying that I'm not owed my refund because I am abusing the $30 coupon?... On all those reference numbers that I originally submitted, I was told that they were going to refund me for this order. Now apparently I abuse the $30 coupon and they don't feel that a customer is owed a refund if they don't receive their order. I really hope that ****** buys you guys out and fires all your butts because you guys are nothing but a bunch of LIARS and remember, KARMA IS A Bi*CH:) Ironically i am a lawyer and since you don't want to properly refund me for this order not received, I would love to test out my skills and get you into court where you will definitely loose !! Good luck and god bless .. And remember, I have proof from your customer service agent dated that it would be refunded... Saying that is all I need to win... Are you going to tell the judge that you were going to refund it but then decided i was "abusing the $30 coupon." I will make sure to subpoena ***, your manager ****, your district manager, and your store manager... ALL OVER ****** that you should have refunded from the start.. SHAME ON YOU.. And I will be bringing all these reports in as evidence.. Thanks to the BBB for trying to help me get this resolved but ACME is ruthless
Initial Complaint
Date:09/02/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I had placed an acme order that I picked up at the acme in **** landing on 7/28/24... It was a disappointing experience and I did not receive several items. The gentleman that brought the items to the car had said that he had just started working their and was very nice, however I was missing several items.. They still have yet to refund me for 1 item that I did not receive. This is the Bounty Select a Size paper towels that cost me ***** and was charged to my card ending in 9103... They have told me it would be refunded in 3-5 days, then it would be escalated to the store, then escalated again, then sent to the operations manager to refund... They really just keep making excuses why they will not refund me for an item that they forgot to give me.. The store apologized and said that they couldn't refund it because it was out of their window time for refunds but said that it was not in a bag and probably left on top of the cabinet because of the size. They told me to contact customer service and customer service keeps sending the refund to the store to complete.... I was hoping that you guys can reach out to them to get this refund resolved back to the card ending in 9103.. I do not want a credit towards my account but want it refunded.. The order number was ******** and I have literally contacted them about 5 times looking to get this item refunded with no luck and I am really just sick and tired of dealing with them... Thanks for your help BBB!!
Business Response
Date: 09/03/2024
Hello *******************,
Thank you for taking the time to reach out to us about your Order 96247985.
We apologize for the delay in getting your refund for the missing Bounty paper towels. Our Operations Manager has gone ahead and submitted the refund, to your original form of payment, in the amount of $28.95.
If you have any other questions or concerns, please reply here or contact our *********************** at ************.

Thank you for shopping with us,

Aryssa
***********************
Case ID: ********
Initial Complaint
Date:08/28/2024
Type:Product Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Original order date 7/21/2024 and order number ********. Paid extra for specific delivery time since I had to leave the house. Grocery delivery was 1.5 hours late and after I left the house. There was no communication about when the groceries were delivered (picture of delivery, which arrived hours later was of a truck driving in middle of traffic) and food was left in 90 degree heat. There were missing items, and all refrigerated and frozen items spoiled. I opened a case number ******** same day and only requested refund for spoiled items and missing items ($181.70). **************** promised refund on 4 occasions and escalated 3 times with no refund to date over a month later: escalation numbers 12221851 (7/22), 12346447 (7/30), 12486374 (8/6), and 12690623 (8/16). I have spent over 3 hours on calls and follow *** and get the same response each time: we will escalate and promise you will have the funds in 5-7 business days. At this point, I want ALL my money back from the order.
Business Response
Date: 08/29/2024
Hello ***************************,
We are very sorry that you did not receive a full refund for Order #********, and we sincerely apologize for the inconvenience.

We did already show a refund in the amount of $26.55, processed on 7/22/2024, for the Driver Tip and Delivery Fee. However, our Operations Manager did approve a refund in the amount of $278.97, for the remainder of the order. This refund was processed to your original form of payment, today, but please allow 3-5 business days to see that in your account. You should have also received a receipt via the email associated with your order.

If you have any other questions or concerns, please don't hesitate to reply here or contact our *********************** at ************.

Thank you,

Aryssa
***********************
Case ID: ********
Customer Answer
Date: 08/29/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

***************************
Initial Complaint
Date:08/23/2024
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I had an acme Markets order delivered to me from the ******* location located at ************************************************************************************. The store shorted me several products which I have contacted them about multiple times and they keep telling me that they are going to refund me several times. First they say its going to be refunded in 3-5 days, then they have "escalated" it, then it has been given to the "operations manager." It still has not been resolved and they just will not refund me for the products that were not delivered in my order. Those products were the 2 Beef Tenderloin steaks, the 2 lysol disinfectant wipes and the 2 disinfectant sprays. They owe me a total refund of ***** back to my EBT card and ***** back to my card ending in 9221 plus taxes if charged. I just contacted them today for the final time and was on the phone for 1 hour and 30 minutes and the reference number was ********.. She had me on hold for 1 hour and 10 minutes and she got back to me and told me to contact the store. I have already contacted the store and they have told me it is out of their time frame to issue a refund and it has to be completed by customer service. This has been a very disappointing and frustrating ordeal and hope that you guys can help me get this resolved because I am having major issues with the store correcting the issue even though I have been told multiple times that it will be... I just want to let you know that I originally made the complaint with the incorrect email address.. My email address is ******************************** I made the complaint under *************************** but that email is not correct my apologies for that... Thanks for your help and have a great day!!
Business Response
Date: 09/01/2024
Greetings ***************************:

Thank you for taking the time to share your concerns with us. We sincerely apologize for any inconvenience this may have caused you.

We have processed refunds for this order on 8/23, 8/28, and 9/1 for $121.11. Please allow 7-10 business days to see these back on your original forms of payment.

If you have any other questions or concerns, please call our *********************** at ************. We are available Monday - Sunday from 6 AM - 10 PM MST.

Thank you,

********************
Customer Support Team
********
Customer Answer
Date: 09/01/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. I'm honestly you guys did what should have been done a very long time ago and I do appreciate it..

Sincerely,

***************************
Initial Complaint
Date:08/23/2024
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I had an Acme Markets order delivered to me from the Ventnor Location located at ************************************************************************************... They shorted me several products which I have contacted them several times about and they keep telling me that they are going to refund this several times... They tell me its been "escalated", its been sent to the "operations manager" but it still has yet to be refunded and I have tried to be patient and contacted them multiple times where they just LIE and tell me the refund is coming.. i did not get the 2 Beef Tenderoin Filet Mignon Steaks, the 2 Lysol Crisp Linen Disinfectant Spray and the 2 Lysol ************ Blossom ************ Wipes. They owe me a total refund of ***** to my EBT card and ***** back to my card ending in 9221.... I just contacted them today for the final time where I was on the phone for 1 hour and 15 minutes where they did not refund it but told me they have sent this to the store for them to refund... The store has told me it is out of their time frame to refund, but I have been contacting them since the order arrived on 8/7/24.... This is just ridiculous and not only was I missing items in my order, the store just keeps pushing it back until you give up and just keep your money... Its been a VERY disappointing experience and hope you can help me get this resolved. Thanks for your time! I have attached a copy of the receipt...
Business Response
Date: 09/01/2024
Greetings ***************************:

Thank you for taking the time to share your concerns with us. We sincerely apologize for any inconvenience this may have caused you.

We have processed refunds for this order on 8/23, 8/28, and 9/1 for $121.11. Please allow 7-10 business days to see these back on your original forms of payment.

If you have any other questions or concerns, please call our *********************** at ************. We are available Monday - Sunday from 6 AM - 10 PM MST.

Thank you,

********************
Customer Support Team
********
Initial Complaint
Date:07/21/2024
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
The early morning of I was hospitalized for incredible stomach pains due to a stomach bug that was exasperated by hernias I had recently gotten and Being unable to physically lift, and my partner also being disabled I decided to order Our weekly groceries through Acme. They did not deliver deliver to our door as we specifically paid for and Described to the driver He just dropped Our groceries very roughly at the front desk and left. Less than six hours after getting out of the emergency room, I had to carry all of the groceries On a borrowed trolley Up to our apartment and put them away. I called Acme customer support And they said 3 to 5 business days and I would get a full refund. It also says I got a full refund on my mobile account. Its been 11 days. I called again About five days ago and they said it was actually gonna take about 5 to 7 business days. $102 In groceries that were halfway damaged And I almost injured myself again to deliver myself. Where is my refund? I dont wanna claim, but I feel like there is no choice anymore.
Business Response
Date: 07/30/2024
Greetings ***************************:

We appreciate your taking the time to share your experience with us, and we sincerely apologize for any inconvenience this may have caused you.

We have submitted a full refund of $102.41 back to your card. Please allow 3-5 business days for processing and to see it credited back to your account.

If there is anything else we can help you with, reply here or call our *********************** at ************. We are available from 6 AM - 10 PM MST, Monday - Sunday.

Thank you,

******************
Customer Support
********
Customer Answer
Date: 07/30/2024

Complaint: 22020691

I am rejecting this response because:
I called your hotline multiple times this month with the same exact response you just gave from 4 different specialists And then when I needed to escalate it They just hung up on me You guys are corrupt company Full of trained liars and manipulators.
This is now YOUR 5th chance. Because I also recorded three out of the four times I was lied too by you guys At this point a written fourth time is enough for a lawsuit. Is $102 really so much more important than a very expensive and humiliating case on you will DEFINITELY LOOSE. And on top of that, is this the type of company That would really go to court over $102 that They have stated multiple times that will be refunded and then refused to get them?
think carefully and ill see yall in 8 days.
hopefully without serving papers.
Sincerely,

***************************

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Complaints

Customer Complaints Summary

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