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Find a Location

All American Turf Beauty Inc has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • All American Turf Beauty Inc

      311 Desoto Road Van Meter, IA 50261-9743

      BBB Accredited Business
    • All American Turf Beauty Inc

      PO Box 260 Van Meter, IA 50261-0260

      BBB Accredited Business
    • All American Turf Beauty Inc

      2869 Burton Avenue Waterloo, IA 50703

      BBB Accredited Business
    • All American Turf Beauty Inc

      53918 170th St Gilbert, IA 50105-8738

      BBB Accredited Business
    • All American Turf Beauty Inc

      5907 16th Ave SW Unit B Cedar Rapids, IA 52404-6186

      BBB Accredited Business

    Business ProfileforAll American Turf Beauty Inc

    Lawn Maintenance
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/1/1985

    Years in Business: 48

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    All American Turf Beauty Inc has 6 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • All American Turf Beauty Inc

        311 Desoto Road Van Meter, IA 50261-9743

        BBB Accredited Business
      • All American Turf Beauty Inc

        PO Box 260 Van Meter, IA 50261-0260

        BBB Accredited Business
      • All American Turf Beauty Inc

        2869 Burton Avenue Waterloo, IA 50703

        BBB Accredited Business
      • All American Turf Beauty Inc

        53918 170th St Gilbert, IA 50105-8738

        BBB Accredited Business
      • All American Turf Beauty Inc

        5907 16th Ave SW Unit B Cedar Rapids, IA 52404-6186

        BBB Accredited Business
      Location of This Business
      311 Desoto Road, Van Meter, IA 50261-9743
      BBB File Opened:
      9/1/1976
      Years in Business:
      48
      Business Started:
      4/1/1976
      Business Incorporated:
      4/7/1976
      Accredited Since:
      11/1/1985
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Nite Time Decor
      • Christmas Decor
      • All American Turf
      Business Management
      • Trevor Baker, Manager
      • Ms. Clarice Baiotto, Controller
      • Ryan Yossi, Manager
      • Logan Schleier, Manager
      • Janice Shepard, Office Manager
      • Kevin Johnson, President
      Contact Information

      Principal

      • Kevin Johnson, President

      Customer Contact

      • Ms. Clarice Baiotto, Controller
      Additional Contact Information

      Fax Numbers

      • (515) 996-2263
        Primary Fax
      • (319) 291-3901
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/15/2023

      Complaint Type:
      Customer Service Issues
      Status:
      Resolved
      I started communicating with ************************* on 9-6-2022 about a quote on my yard fertilizing. At that time, he said if I prepaid for my services; his company would give a discount. (I can't get an invoice of my completed services, so guessing that was never honored.) And a discount for the first service. On 9-12-2022 I signed the contract and emailed ***** back. On 9-16-2022 the first application was applied and that application was overcharged. (Was supposed to be $32.09 but was charged $72.51). I contacted ***** and he said he'd make the adjustment. (My credit card was charged $306.16 on 9-22-2022). On 10-3-2022 my yard was aerated and over seeded and I was left 2 invoices in my door saying that I owed $159.83 and $41.73. I contacted ***** on 10-3-2022; the entire yard was not over seeded; especially the area he was mostly concerned with; he never responded. On 10-13-2022 I sent ***** a note asking for an itemized statement of services I had received (how could I possibly owe more money?) and to follow up on recent service that tore up a cable in my back yard and what was completed and one of his company trucks driving recklessly... No response. On 11-1-2022 **** the tech sent a text saying he'd be out on 11-2-2022 for another application; I asked him that I wanted to talk to ***** first. On 11-2-2022 **** said he was going to the office and have ******************* me; no communication by *****. On 11-7-2022 I asked **** if he went to my house for another service and he said no. On 11-25-2022 I sent ***** another note asking for an itemized receipt of services; no response and no statement sent. On 1-12-2023 sent email to ***** cancelling all services. On 1-30-2023 sent another note to ***** asking for why I wasn't getting any money back. Still have not received a response or statement. And my credit card has not had any activity from all American turf since the original charge on 9-22-2022. I should be getting $88+ back plus the inconveniences and overcharging.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jayne H

      1 star

      12/03/2022

      Used them for holiday lighting for 5 years. Year 6, I prepaid in October to get a discount of 5 %. Waited until just before Thanksgiving and no one showed to install. Called and was told it would be the following week. No one showed by Dec 1 and I called again. Promised to come next day and didn't show. Next day I called and asked for a refund. Absolutely terrible service.

      All American Turf Beauty Inc Response

      12/05/2022

      I am sincerely sorry for the poor service that you received this year in regard to the installation of your Christmas Display. It is not our intent to have our customers disappointed in any service that we provide. Unfortunately, we have been extremely short-handed during this particular installation season. It has been quite difficult to hire seasonal people in Eastern Iowa and have them fit all the criteria to be employed (driving record/passing a pre-employment drug test). Add in the caveat that some people do not like heights and/or working on a roof - the pool of employees available to work is pretty thin. This leads to frustration for both you and us as a service provider. Normally it has been an enjoyable service to provide our customers, and we normally have the lights up by Thanksgiving for our existing customer base. This year has been quite disappointing due to our inability to hire people who will put in an honest day's work for good wages. Please be assured that we will provide a full refund of your pre-payment. Sincerely, K A Johnson, President All American Turf Beauty, Inc.

      Local BBB

      BBB serving Greater Iowa, Quad Cities, and Siouxland Region

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