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Find a Location

Ashley Furniture Homestore has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Ashley Furniture Homestore

      4800 Elmore Ave Davenport, IA 52807-3467

    • Ashley Furniture Homestore

      140 E. Hinks Lane Sioux Falls, SD 57104

    • Ashley Furniture Homestore

      4500 16th St STE 600 Moline, IL 61265-7078

    • Ashley Furniture Homestore

      2874 Plaza Dr Dubuque, IA 52002, IA 52002

    • Ashley Furniture Homestore

      3175 E Agency St Burlington, IA 52601

    Business ProfileforAshley Furniture Homestore

    Furniture Stores
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.8/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    18 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Ashley Furniture Homestore has 6 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Ashley Furniture Homestore

        4800 Elmore Ave Davenport, IA 52807-3467

      • Ashley Furniture Homestore

        140 E. Hinks Lane Sioux Falls, SD 57104

      • Ashley Furniture Homestore

        4500 16th St STE 600 Moline, IL 61265-7078

      • Ashley Furniture Homestore

        2874 Plaza Dr Dubuque, IA 52002, IA 52002

      • Ashley Furniture Homestore

        3175 E Agency St Burlington, IA 52601

      Location of This Business
      4800 Elmore Ave, Davenport, IA 52807-3467
      BBB File Opened:
      4/21/2016
      Years in Business:
      46
      Business Started:
      5/1/1978
      Business Incorporated:
      5/1/1978
      Type of Entity:
      Corporation
      Alternate Business Name
      • Ashley Furniture
      • Ashley Homestore
      Business Management
      • Ray Drown, Manager
      • Duane Sprague, Manager
      • Harold Gordon, Customer Contact
      Contact Information

      Principal

      • Harold Gordon, Customer Contact

      Customer Contact

      • Harold Gordon, Customer Contact
      Additional Contact Information

      Fax Numbers

      • (605) 336-5006
        Primary Fax
      • (319) 390-2521
        Other Fax

      Phone Numbers

      Customer Complaints

      18 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/14/2024

      Complaint Type:
      Delivery Issues
      Status:
      Unanswered
      I purchased a bed that was delivered to my house on Feb 3 without the slats as they were not on the truck. Delivery drivers felt they were probably just left at the warehouse to call on Monday and they would run them out to me! I called on Monday and no one had an answer. I called on Tuesday and still no clear picture of what was going to take place till I got up to an e-mail wed. Am saying the slats were ordered and I was to pay for them again a long with a delivery charge ! This is not acceptable to me since I have paid for them once not to mention the inconvenience of going yet another couple weeks without a proper place to sleep!

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Holly C

      1 star

      01/09/2024

      I ordered and received a dresser in July. Unfortunately, it came with a chip in one of the drawers. It also has some black scuffs on it - not enough of an issue to have it returned. I called the day it was delivered and requested a new drawer. I was told 6+ weeks for a new drawer, which never came after a couple of months. I called again, they said nothing had been filed for a new one. They put an order in for a new one, which came in 4 days. Unfortunately, this was the wrong drawer. I called again, and had a new and correct drawer delivered. This one also came with black marks and a scuff on it. It also does not pull out as far as the rest do, due to what looks to be an intentional bend to stop the drawer. Totally fine but it does not open as far as youd think it should, or as far as the other 5 drawers. Unfortunately, this is not worth the energy to try and have corrected as I now have 2 drawers to get rid of already. While they were helpful in getting this figured out, it never should have been an issue in the first place. It also should not have taken all of these steps for a replacement drawer. Would not have bought if I knew it was going to be this difficult to have figured out. Not worth the price for marked up furniture. Would not recommend.

      Local BBB

      BBB serving Greater Iowa, Quad Cities, and Siouxland Region

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