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Business Profile

Trucking

CRST The Transportation Solution, Inc.

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for CRST The Transportation Solution, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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CRST The Transportation Solution, Inc. has 20 locations, listed below.

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    Customer Review Ratings

    1.07

    Average of 55 Customer Reviews

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    Review Details

    • Misty B

      Date: 10/29/2022

      The installer that came to my house was rude complained from the time he walked in . Spoke to me like I was his buddy and was just all over the place He is very unstable and wouldn't allow him in anyone's home home. Then when I call the company instead of being concerned about me or what he did she is more concerned about me talking about his mental state and she doesn't appreciate me talking this way.. Well I didn't appreciate you sending somebody who sending somebody who didn't know how to do the job didn't want to do the job and who mentally was unstable

    • Marie N

      Date: 10/26/2022

      We were scheduled for a dishwasher installation on 10/20. An email was the only notification we got. I called the night before and was given a time frame of 10 to 1. I was to receive a phone call the next day. No phone call, no show. Called the CRST and was put on hold, transferred, disconnected and had to tell my problem over and over and over again. I was told they cancelled my order because it wasn't available. Called Lowes' immediately. The guy in appliances said our dishwasher was there and didn't know why it wasn't out for installation. Asked to talk with a manager. After waiting on hold, being disconnected more than 10 times I was finally given to a manager. I was then called by a CRST worker who promised next day installation and she would personally call me to tell me when at 8 am. No call at 8 am. Called CRST and found out nobody scheduled an installation for me. I had to personally reschedule my appointment. Why is the customer in charge of all of this?!! Called Lowes to let them know this, same amount of wait time, disconnect, etc. Supposed to come today. I got no call. Called CRST. Supposedly late afternoon/evening. Why isn't Lowes' more hands on with the customer service. I am not hopeful the dishwasher will arrive today or be installed. Not shopping at Lowes' ever again. Loyal customers for over 30 years. Have purchased so many appliances, doors, building supplies, etc. I will not use Lowes' ever in the future. So sorry we used them this time.

    • Katie S.

      Date: 09/30/2022

      It has been four months and four different times I have waited for this company to deliver was washer and dryer. They finally said they are physically unable to deliver a was weighing 200 pounds. They never call they never update and they never deliver. Save your self the headache use ANYONE else.

    • Jill V

      Date: 09/27/2022

      Bought a washer and dryer from Lowes over Labor day weekend. Got at text that it was suppose to be delivered on 9/27 and I would receive a call the day prior with a time frame. I got no call o 9/26 so, I called. I spoke with a gentleman who just read the same sentence over and over. Stating I needed a permit and a contractor would call at a later date. So, today I reached out again and spoke to someone on there website chat. Was told they were waiting on the permit and I would receive a call when it was ready. I called to city and inquired if I really needed a permit for a replacement washer and dryer. I was told no if it was a replacement. I then asked if the permit had been pulled. ( Assuming that it had because 3 weeks ago they gave me the install date) They DID NOT pull a permit. I asked that if they try and pull one and it was not needed did the city tell them that. I was told that they would let them know it was not needed. And I should look at what I paid and see how much they charged me for the permit. Because they will not need it and I should have not paid for the permit to begin with. I have no idea when they will be able to deliver the appliances and will need to take more time off for THEIR error.

    • john r

      Date: 09/26/2022

      We purchased a microwave from NFM who scheduled the install through their installer crst. Well crst didn't call the night before arriving as promised after repeated calls by me they showed up the next day. The two guys who showed up did not speak a language that I did (english) so communicating with them was impossible when they completely botched the install leaving out several parts labeled "must be installed". Neither NFM nor crst cared and they may come back a week later to correct the installation or not! We will NEVER PURCHASE ANYTHING from a company that is affiliated with crst! We gave them one star as you can't give them zero stars! Why is this company allowed to stay in business?

    CRST The Transportation Solution, Inc. is NOT a BBB Accredited Business.

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