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Find a Location

Knutson & Associates has 1 locations, listed below.

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    Business ProfileforKnutson & Associates

    Property Management

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers property management.

    Business Details

    Location of This Business
    75-5782 Kuakini Hwy Ste C2, Kailua Kona, HI 96740
    BBB File Opened:
    5/7/2003
    Years in Business:
    44
    Business Started:
    7/1/1979
    Business Started Locally:
    7/1/1979
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Ms. Sharon Knutson, President
    • Mr. Nicholas Benoit, Sales
    • Ms. Cheri Lavoie, Property Management & Sales
    Contact Information

    Principal

    • Ms. Sharon Knutson, President

    Customer Contact

    • Ms. Sharon Knutson, President
    Additional Contact Information

    Fax Numbers

    • (808) 326-1010
      Primary Fax

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/21/2023

    Complaint Type:
    Order Issues
    Status:
    Answered
    I am writing to file a complaint against Knutson & Associates and seek your assistance in resolving critical issues I've faced as a tenant.Background:I've been a tenant at 82-***********************************************************************, managed by Knutson & Associates, since August 3, 2023. During my tenancy, I've encountered unsafe living conditions, delayed maintenance, unprofessional conduct, and unaddressed health and safety concerns.Specific Concerns:Unsafe Living Conditions: Persistent mold, dust mites, and air pollutants have affected my health and led to my daughter's hospitalization.Maintenance Neglect: Despite timely rent payments, maintenance requests remain unanswered.Unprofessional Conduct: Unauthorized property access, code sharing, and privacy breaches have compromised my safety and well-being.Rent Reimbursement: My request for a $14,258.31 rent reimbursement remains unaddressed.Illegal Labor Practices: ***************************, Property Manager with Knutson & Associates disclosed the use of illegal immigrants for cost-saving cleaning, a clear violation of federal law.Additional Circumstances:My daughter has been hospitalized for severe breathing issues, requiring ongoing treatment from a pediatric specialist. We won't return to the property due to health concerns.Desired Resolution:I request your assistance for:Immediate Inspection: An impartial inspection by a health and environmental department representative.Timely Resolution: Swift action to address the hazardous living conditions.Rent Reimbursement: Compensation for the uninhabitable period.Privacy and Safety Measures: Ensuring tenant safety and privacy.Legal and Financial Remedies: Addressing physical, emotional, and financial hardships.Investigation into Labor Practices: An inquiry into the use of illegal labor practices.Conclusion:Your involvement is crucial in achieving a fair and ethical resolution. Thank you for your prompt attention to this matter.*******************
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tony V

    1 star

    03/06/2024

    I can't believe you can operate a business this way we booked a trip that's 5 months from now we tried to move the date because an unexpected illness in the family that we're not going to be able to make a trip for the next year so we requested to move the date and they denied it then we requested a refund and they deny that also 5 months is plenty of time to give somebody notice but just because they receive the money now they will not let it go this is crazy clearly you will rent this place out it's 5 months from now so why would you operate a business this way why would you just not refund us so in a year we can come stay at this place and you guys can rent this out in 5 months why would you try to keep the money knowing that we can't go now I just don't understand how that's even ethical or how you can operate that way.

    Local BBB

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